Lost Featured image on blog post after updated framework « Support Forum | Kriesi.at

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Lost Featured image on blog post after updated framework

8 posts from 3 voices

Started 5 months ago by lightwalker
Latest reply from Ismael
This topic is not resolved

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lightwalker
Member

Dear Kriesi, after updating the framework folder for the sentence theme I am have lost the ability to add a featured image on new and previous posts. My previous post are still using the featured image on the front end but I have lost the ability to change the featured image or to add new ones on new post. Would be grateful for some help in working out why. Many Thanks

Posted 5 months ago #
Devin
Moderator

Hi lightwalker,

Have you tried re-uploading the newest version of the theme entirely?

When you say you've lost the ability to add the featured image, is it the meta box that is not appearing or is something in the process specifically breaking and not working?

Regards,

Devin

Posted 5 months ago #
lightwalker
Member

Dear Devin,

Thank you. I have customised the theme so I am reluctant to upload the entire new version of the theme, which I can do if nothing else works.

The feature image is still working correctly but it is the meta box that is missing. I have found the add_theme_support( 'post-thumbnails' ); which is inside of a conditional statement. I have tried overriding it by add the add_theme_support( 'post-thumbnails' ); at1dream the end of the functions.php code but still the featured image does not show up.

Many thanks for your help.

Posted 5 months ago #
lightwalker
Member

Dear Devin,

I also tried disabling all plugin to see if the plugin where causing the issue but it seems they are not.

Many Thanks again for your help

Posted 5 months ago #
Ismael
Moderator

Hi lightwalker,

Can you send your login details to sighlence13[at]gmail[dot]com, so I can check further.

Regards,
Ismael

Posted 5 months ago #
lightwalker
Member

Dear Ismael,

Thank you so much for taking a look. I have sent you an email with the login details.

Posted 5 months ago #
Ismael
Moderator

Hey,

I'll get back to you as soon as possible.

Regards,
Ismael

Posted 5 months ago #
Ismael
Moderator

Hi lightwalker,

I checked your site and it seems that I misunderstood the problem. Your site is working properly, and the reason you aren't seeing Featured Image is because it is replaced by Featured Media (which is much more powerful and supports not only images but also other media such as video).

Regards,
Ismael

Posted 5 months ago #