Magic Wand ..again « Support Forum | Kriesi.at - Wordpress Themes and HTML Templates

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Magic Wand ..again

6 posts from 4 voices

Started 9 months ago by triharder
Latest reply from Devin
This topic is resolved

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triharder
Member

Hi everyone,

I have the most recent version of propulsion (1.6) and am still having issues with the Magic wand shortcode previewer. I have tried disabling all my plugins but that doesn't help. I am running WP 3.4.1.

I know this topic has been covered extensively and updates were made to various files to fix it but it seems that I'm still having issues. Could it have something to do with being with Hostgator? I read something about mod_security.

Thanks for your help!

Posted 9 months ago #
Mya

Hi triharder,

Personally, I'm not familiar with Hostgator and their setup so I'm going to tag the rest of the support team to see if they know of any issues/fixes.

Regards,
Mya

Posted 8 months ago #
Nick
Moderator

Hi,

I don't know for a fact whether Hostgator is the culprit, thought my gut feeling would be to say no, since their legions of customers (most on Wordpress) would go berserk. Would you please describe your specific problem?

1) Is your JavaScript on? Sometimes with certain browsers I used to be unable to do anything until I first clicked visual/html tab when adding or editing a page or a post. But this was an issue with every single Wordpress theme.

2) Does the wand appear but you are unable to insert any shortcodes, even the most basic?

3) Is this behavior consistent on Chrome, FF, IE, Safari?

Thanks,

Nick

4) If you insert the shortcodes manually,, do they show up in the page correctly?

Posted 8 months ago #
triharder
Member

Hi Nick, thanks for the message. To answer your questions:

1. Java is on. It's used by many other things on the site and I have verified it is working.

2. The wand does appear and I am able to insert the basic shortcodes such as the dropcaps

3. Yes, consistent across all browsers..

4. Yes, the shortcodes show up if used manually.

Seeing that its consistent across the browsers I'm seriously thinking it has something to do with my plugins or the magic wand itself. Here's a list of my plugins. Are there any known conflicts?

Akismet
bbPress
Broken Link Checker
Digg Digg
Feedburner Email Widget
FeedBurner FeedSmith
Global Translator
Google XML Sitemaps
Livefyre Realtime Comments
P3 (Plugin Performance Profiler)
Post Type Converter
TinyMCE Advanced
To Do List
Types - Complete Solution for Custom Fields and Types
W3 Total Cache
WooCommerce
WordPress Database Backup
WordPress Editorial Calendar

Thanks for your help!!

Posted 8 months ago #
Nick
Moderator

Hi,

You can try turning off TinyMCE Advanced.

However, I still don't understand the problem. Does the popup window appear? Does this only occur with columns?

Take a look at a video I just made and please let us know what you see/do that's different. http://screencast-o-matic.com/watch/cljwqJMb3 (requires java)

Thanks,

Nick

Posted 8 months ago #
Devin
Moderator

Hi triharder,

Well, I'm not sure if this might still be related, but one user posted a bit about Host Gator and what they needed to do to get the shortcode popup to work correctly so it might of use. Here is the direct link to the post:
http://www.kriesi.at/support/topic/angular-shortcode-doesnt-work#post-52712

The gist of it is Host Gator needs to change the permissions on running certain scripts and doing it for TimThumb as the directions provide also seems to get it working for Kriesi's Shortcode popup.

Hope that helps :)

Regards,

Devin

Posted 8 months ago #