Viewing 26 posts - 1 through 26 (of 26 total)
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  • #481045

    I have already post this issue

    Filters from portfolio items not showing. Of Course I have checked the filter option and also selected the item from the top bar
    Still having same problem
    Please assist here, thanks

    #481237

    Hey gzelasco,

    Could you provide us with a link to the site in question so that we can take a closer look please?

    Thanks,
    Rikard

    #481318

    Please take a look
    http://www.icarus1968.com/

    #481538

    Hi Rikard, Any news?

    #481779

    Hey, whats app with the support?, Are the support off during weekends?, thanks !

    #482220

    Hi!

    Can you please update Enfold to the latest version 3.2.3 firstly – kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    #482243

    ok, will do, thanks !

    #482714

    Hi,

    We tend to work a bit less during weekends yes, we have lives off screen too :-)

    Did you have any luck with updating?

    Regards,
    Rikard

    #483347

    Hey Rikard, I have already Updated the theme, but no luck
    Could please check the issue ?

    #483893

    Hi!

    login info does not work for me. Please check and let us know.

    Cheers!
    Andy

    #485943

    Please see details

    #486434

    Hey!

    you are using an old WordPress version. Please update at first and let us know if you still have the issue.

    Best regards,
    Andy

    #486853

    Hi Andy, Still having the issue, could you please check it ?

    Filter are selected but not showing in the web site

    #487706

    Hi!

    you are still using an old version of the theme. Please update to Enfold v3.2.3. Try to delete your masonry element, safe (update) you page in backend and then try to rebuild masonry element and check if things are changing. Please deactivate all plugins while testing. Are we allowed to deactivate your plugins temporarily for testing purposes?

    Best regards,
    Andy

    #488313

    Sorry men, in the udpate option iut says

    “Theme Updates”

    “No Updates available. You are running the latest version! (3.2)”

    I hace already desactive the pluing anf make test. No lucky

    #488557

    Hi,

    Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    #489524

    Hi Rikard, The theme is now up to date – Version 3.2.3
    Still missing filter titles

    Any Advice ¿?

    #490036

    Hi!

    what Rikard meant was not to simply update theme, instead please delete all themes files via FTP and afterwards get a fresh copy from your themeforest account.

    Best regards,
    Andy

    #491005

    You mean to delete all theme files or just the update files?

    #491121

    Hi Andy, I have already get fresh copy from my themefoest, and then I have replaced via FTP and overwrite ENFOLD, as show in the video you sent me before
    Whats wrong with that?

    #491765

    Hey Any news ?

    #492613

    Hi,

    I’m not sure what you mean, did something go wrong when you copied the files via FTP?

    Regards,
    Rikard

    #493184

    No, I have already done that, but the issue is that the Filter in the masonry I still missing (not showing) in the live page !

    #494728

    Hey!

    please don’t just replace or overwrite theme files and instead delete them all at first completely. Afterwards get a fresh copy from your themeforest account.

    I tried to login, but access from here does not work anymore.

    Cheers!
    Andy

    #495069

    See new logins

    #495602

    Hey!

    A css class attribute called “hidden” is being added on the container. It’s probably from a third party plugin so try to deactivate all plugins then hard refresh the page. If it doesn’t work, try to add this in the Quick CSS field:

    .sort_by_cat.hidden {
        position: relative !important;
        opacity: 1 !important;
        visibility: visible !important;
    }

    Best regards,
    Ismael

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