Viewing 11 posts - 1 through 11 (of 11 total)
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  • #495514

    Dear Team,
    Just to tell you that the system doesn’t allow me to update manually Enfold version 3.3 I have now installed in all the 4 websites I have developed to current version 3.3.2.
    Many thanks and regards from Madrid, Adolfo

    ……………….

    Theme Updates
    No Updates available. You are running the latest version! (3.3)
    Check Manually

    #495528

    Hey Adolfo Lucio!

    Manually means to upload it through ftp, you try through ftp and it is not working?

    Cheers!
    Basilis

    #495693

    Hi Basilis,
    No, manually means for me Dashboard/Enfold/Theme Update/Check Manually, like a make updates usually, and it is not working anymore. Many thanks, Adolfo

    ……………….

    Theme Updates
    No Updates available. You are running the latest version! (3.3)
    Check Manually

    #495929

    Hey!

    Double check your themeforest information to make sure it’s correct. Make sure WordPress is updated and all plugins deactivated while testing. Also try in a different browser.

    Best regards,
    Elliott

    #496031

    Hi Elliot, how are you?
    1 – I don’t understand – Double check your themeforest information to make sure it’s correct. Please explain me this point?
    2 – My WordPress is updated and all plugins deactivated while testing, but the updater is not working anymore.
    3 – I have tried to update in a different browser, but the updater is not working anymore.
    4 – The updater in my 4 WebSites shows I’m using Enfold version 3.3, but you have launched version 3.3.2 on the 2015 August 24th. The point is that the WP Enfold Updater insist that my themes are all up to date, and this is not true.
    So tell me what can I do to maintain all my 4 WebSites updated correctly. Many thanks, Adolfo
    ……………….

    This is the legend I get,…

    Theme Updates
    No Updates available. You are running the latest version! (3.3)
    Check Manually

    #496035

    This are the 4 websites all developed with Enfold, WP version 4.3, and hosted in BlueHost which I cannot update to version 3.3.2,

    http://www.lanjatrans.com/
    http://corpopromo.com/
    http://equipodemarketing.com/
    http://dtimegroup.com/

    Best regards, Adolfo

    #496422

    Hi!

    The themeforest information that you have to fill out in Dashboard > Enfold > Theme Update.

    Send us a WordPress login and we’ll take a look.

    Cheers!
    Elliott

    #496647

    Dear Elliot, I give you as an example my website,….

    http://equipodemarketing.com/

    As you can see the themeforest information is correct, but in this case the Theme Updates shows,…

    “No Updates available. You are running the latest version! (3.2.3) instead version 3.3.2.”

    It is very strange. Many thanks for your help, Adolfo

    #497187

    Hi!

    Hmm, I don’t know. Perhaps it has something to do with the WordPress-es_ES version your using or something wrong with your server.

    Try updating via FTP, http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/.

    Best regards,
    Elliott

    #497357

    Many, many thanks Elliot. This other point is also resolved and OK via FTP.

    I expect that the Check Manually Theme Updates will work with your next Version 3.3.3. Regards

    #497710

    Hey!

    glad Elliott could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Regards,
    Andy

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