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I am using paid version of this theme. I set portfolio elements in masonry. And I want to display 9 elements first and then load more button but its displaying 7 elements. and in other categories no elements and just load more button. I have set the number to 9 in back-end also.
Please need quick response.
Hey Justyna_Schmidt,
Can you post the link to the page mentioned and also give us temporary admin access, so we can atleast check the settings. Just post the login details in the private content section when you reply.
Best regards,
NikkoI am speaking on behalf of Gosign Media Germany. We are purchasing many copies of Enfold over the year. And you took so long to reply. Its very urgent task. Now I have changed load more to pagination but it is still buggy.
Hi,
we need admin access, instead of a normal user account. Let us know when you’re ready.
Best regards,
AndyWe want to display 9 items in each category of portfolio. For now I have set 12 in the backend to display 9. thats a bug also.
Hi,
Please update the theme to the latest version (Enfold v4.0.2). That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue.
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)Best regards,
AndyHey!
We are very sorry for the late response.
I tried to reproduce the issue on my installation but the Post Number settings is being set correctly every time I change it. This is probably cause by a plugin or a custom modification in the theme. Did you modify any of the template files? What did you add in the /js/custom.js file?
Regards,
Ismael(function($){
$(window).load(function() {
$(‘.kurse_sort_button’).trigger(‘click’);
});
})(jQuery);
this is the code is custom.js even removing this is not helping. And i tried to deactivate all the plugins too.Hey!
That script is what’s causing the issue. Instead of displaying all items, it sorts the items inside the “kurse” category. In the first page, there are only 8 items in that particular category.
Cheers!
IsmaelHey!
Please remove the browser cache then purge any plugin or server cache before checking the page. If you can provide the FTP details, we’ll test it further but I’m sure that the script is causing the issue.
UPDATE: We deactivated the wp_enqueue_script function in the functions.php file and it fixed the issue. Please remove browser cache before checking the page.
Regards,
IsmaelThanks for your help. for now we chose to remove masonry and use tabs instead. You can close this topic.
Thankyou.Hey!
Alright. Like I said, the masonry element is working properly. It’s the custom script that is causing the issue.
UPDATE: We deactivated the wp_enqueue_script function in the functions.php file and it fixed the issue. Please remove browser cache before checking the page.
Best regards,
IsmaelHey,
Now I have changed the masonry to tabs, but now the problem is in pagination.
If I click on page 2 of Kurse it redirects me to this url : http://superfit.ap46.de/page/2/#tab-id-3
After that if I click on “Cycle” is displays a blank section because it cntain less items. So should I solve this problem.
Whenever I should click on any tab It should display Page 1 of that section.Regards
Hi!
I’m sorry for the late response. We can make this work but the page will reload or refresh if you’re currently on page 2 and clicked on another tab.
function ava_custom_script_fix(){ ?> <script> (function($){ function b() { $('#trainieren .tab_titles .tab').click( function(e) { e.preventDefault(); var current = window.location.href, newloc = current.replace(/(page\/\d+)/, ''); location.replace(newloc); }); } b(); })(jQuery); </script> <?php } add_action('wp_footer', 'ava_custom_script_fix');Cheers!
IsmaelI tried this code you sen. And no difference you can check it. ITs still the same. Please reply in time now.
ThanksHi!
Please remove browser cache before checking the page. It is working properly. And please note that the tabs elements are not supposed to contain nested shortcodes specially elements with paginations. For further modifications, please hire a freelance developer or contact our partner, Codeable.
// http://kriesi.at/contact/customization
Cheers!
Ismael
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