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  • January 14, 2015 at 4:08 pm #379479
    moggiex

    Hi,

    Someone closed my thread here https://kriesi.at/support/topic/mega-menu-width-issues-on-certain-pages/ and the original issue is not fixed. I added a secondary issue to the same thread and edited that reply to say it was fixed, but the original issue still stands.

    —

    Howdy,

    The mega menu is very cool and I’ve just got around to building ours here http://understandinge.com/magento-tutorials/

    There is a however though :(

    On some pages the mega menu is squashed and doesn’t show correctly

    An example page is here: http://understandinge.com/meet-the-team/

    When you hover on the menu, the mega menu’s are squashed and don’t fully show. A screenshot of this is here.

    This is being caused by this CSS and I don’t know why or how to fix it and the same issue is happening on most pages:

    #header .nine.units {
width: 75px;
}

    Any ideas what might be causing this?

    Matt

    January 14, 2015 at 4:12 pm #379484
    Yigit

    Hey Matt!

    Sorry, i thought you figured it out and closed it.
    Please try adding following code to Quick CSS in Enfold theme options under General Styling tab

    .avia_mega_div.avia_mega3.nine.units {
width: 426px!important;
}
.avia_mega_div.avia_mega2.six.units {
width: 258px!important;
}
.avia_mega_div.avia_mega1.three.units {
width: 193px!important;
}
.avia_mega_div.avia_mega2.six.units {
width: 289px!important;
}

    Best regards,
    Yigit

    January 14, 2015 at 7:44 pm #379702
    moggiex

    Hi Yigit,

    That doesn’t really work.

    The menu widths are being auto calculated and that forces the widths to incorrect sizes.

    Matt

    January 15, 2015 at 7:40 am #379887
    Ismael

    Hey!

    On what page is this happening? I checked all pages and the mega menu looks fine. Although there is a delay before the mega menu width calculation fires up. Please try to install a cache plugin then test it again.

    Regards,
    Ismael

    January 15, 2015 at 11:37 am #379959
    moggiex

    Howdy Ismael,

    See the example page provided here http://understandinge.com/meet-the-team/

    We are using a cache plugin, W3Cache and yes the caches have been cleared. If it was cache plugin related (for example minify) then it would be affecting all pages, not just specific pages like the example above.

    Matt

    January 15, 2015 at 11:40 am #379960
    moggiex

    Also note, this ticket is set to “be notified of replies” and no replies are coming in via email (did check spam as well just incase), also after making a post, I’m redirected to a blank page.

    Anyway….! The top Mega Menu isn’t working still and I also checked against the latest version of the theme to make sure we are on the very latest version too.

    Matt

    January 15, 2015 at 11:50 am #379963
    moggiex

    Hi Ismael,

    Also I’m not sure which web browser you used, however here is a screenshot of Internet Explorer, FireFox, Safari & Chrome all displaying the same issue clearly indicated with the red arrow:

    https://drive.google.com/file/d/0B3tF7-iDXDFlSUhhTVhzMkNGV2M/view?usp=sharing

    Matt

    January 15, 2015 at 8:32 pm #380399
    Yigit

    Hey!

    Code is not being applied. Please try de-activating all active plugins and check if that helps. If not, please create a temporary admin login and post it here privately so we can look into it.

    Cheers!
    Yigit

    January 15, 2015 at 11:21 pm #380520
    moggiex

    Hi Yigit,

    Can you define “Code is not being applied” so we can look into it here.

    Is it a specific file? If so which one?

    Matt

    January 17, 2015 at 9:05 am #381204
    moggiex

    Hi,

    Is there any update to this? Can you tell us which file that we need to check on?

    Our site is still broken :(

    Matt

    January 18, 2015 at 10:17 am #381407
    Ismael

    Hey!

    Sorry for the delay. The mega menu width calculation script doesn’t work properly on some pages. Is it better if you enable the cache plugin? Looks like the issue is random. Please try to deactivate all plugins except the cache plugin then let us know if the issue persist. I’ll ask Kriesi to take a look.

    Cheers!
    Ismael

    January 18, 2015 at 10:54 am #381423
    moggiex

    Hi Ismael,

    I’ve tried completely disabling the cache plugin temporarily (which does have a minify option) and the same thing happens. I’m not willing to disable all the plugins, the site is a busy site.

    Matt

    January 18, 2015 at 11:23 am #381432
    Ismael

    Hey!

    Thanks for the update. We have escalated the issue to Kriesi but this seems to be a conflict with third party plugins and the mega menu script because it’s not happening on our installations and other websites with the Enfold theme. Please wait for Kriesi’s response. If possible, please post the FTP login details here so that we can investigate the issue further.

    Cheers!
    Ismael

    January 19, 2015 at 6:14 am #381577
    Kriesi

    Hi!

    Would you mind posting me your ftp details so I can directly edit the javascript file and try to fix the issue?

    Cheers!
    Kriesi

    January 19, 2015 at 9:26 am #381591
    moggiex

    Hi Kriesi,

    For you absolutely :)

    I’ll create them now for the enfold theme folder and post them as a private reply.

    Do note that we do have caching enabled and that’s likely to cause issues after making the edits. I’ll also include my Skype ID if that helps (and no I won’t harass you with a squillion questions, we just want the top menu to work as cool as it does on the majority of pages).

    Matt

    January 19, 2015 at 9:36 am #381593
    moggiex
    This reply has been marked as private.
    January 19, 2015 at 10:19 am #381615
    Kriesi

    In that case would you also add a wordpress login for me so I can regenerate the cache once I have applied some changes?

    January 19, 2015 at 11:59 am #381670
    moggiex

    Hi Kriesi,

    Not really I’m afraid because of the data we have in the site and the lack of capability options to narrow down access just to that plugin.

    Hence the inclusion of the Skype ID as this can be run here easily.

    Matt

    January 19, 2015 at 12:26 pm #381697
    Kriesi

    Hm, this is not really practical for debugging. I can’t tell you to clear the cache whenever I change a line of code to log some information. A few tests that I can do in minutes would probably take 10 times that time.

    Is it possible for you to disable the caching/cdn for the next few hours?

    January 19, 2015 at 12:40 pm #381712
    moggiex
    This reply has been marked as private.
    January 19, 2015 at 1:39 pm #381740
    Kriesi

    Using a private window doesn’t really help I am afraid. Caching is still a pain ;D
    Nevertheless I think I found a solution and it should work once the edited avia.js file is loaded instead of the old one

    January 19, 2015 at 5:41 pm #381935
    moggiex

    Hi Kriesi,

    I just saw than an update was release, are we ok to upgrade?

    Matt

    January 19, 2015 at 5:44 pm #381940
    moggiex

    Oh and also note, that double purchase that just came through via themeforest was me :)

    Love the theme! And will use for two other sites as well.

    Matt

    January 19, 2015 at 5:47 pm #381944
    Kriesi

    Yes, the update also includes the fix for the mega menu issue ;)
    And thanks for purchasing again!

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  • The topic ‘Mega Menu Width Issues on Certain Pages (not fixed)’ is closed to new replies.