Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #703332

    We have a 5 column set up megamenu on our development site. 3 of the columns have title headings that link to Product Category collection pages
    OnTap Oils, OnTap Vinegars, OnTap Liqueurs. But the last column, OnTap Accessories, for some reason doesnt link to its Product category page.
    Is it really simple to achieve? I am guessing it must be as the others have been set up that way. The Product category OnTap Accessories exists in “Product Categories” and also is present in the Menu as a “Column” and it does have a page address (see private content)
    but if you click on the column title header in the mega menu for OnTap Accessories, you just get a – in the browser address bar and a message of “cant find the server”
    Screenshots also in Private Content to illustrate
    If login cred’s needed, please let me know.

    #704677

    Hey craigriches,

    Thank you for using Enfold.

    I would like to check the page but encountered an internal server error. Please check with your hosting provider.

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator at (Email address hidden if logged out) to inform them of the time this error occurred, and the actions you performed just before this error.
    More information about this error may be available in the server error log.

    In the Appearance > Menus panel, are you using the Product Categories directly? Or are you creating the links manually?

    Best regards,
    Ismael

    #704755

    Hi Ismael,
    We have come across this issue before. I think it is because our developer us has the website on a “development server” with certain security measures in place. I checked myself this morning and it can be temperamental, after several attempts, it finally accessed the webpage without timing out with that server error message.
    Anyway, I have managed to fix this issue now, so please consider this sorted. :)
    It was to do with the way the MegaMenu works in Enfold. We had to set up a “Custom Link” and the copy the URL for the Product Category page into the field for the link.

    #706405

    Hi,

    glad it’s working for you now. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Best regards,
    Andy

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Megamenu column header title – how to link to a product category page?’ is closed to new replies.