Viewing 14 posts - 1 through 14 (of 14 total)
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  • February 4, 2017 at 12:35 am #742618
    salpas

    Hello,
    My name is Salvatore.
    I have purchased and installed the theme Enfold on my website.

    If I connect to the mobile for the first time, next to the logo see the icon menu, click there and the menu of other pages open. Once opened such as the page “About me” and returning to the home no longer see the menu icon. If I try to connect again to the home no longer you see the icon menu.

    I tried to insert as in Quick CSS is this code:
    .responsive .mobile_menu_tablet .main_menu { display: block; }

    and also this:
    nav.main_menu { display: block !important; }
    #advanced_menu_toggle { display: none !important; }

    but the problem remains.

    If I connect the first time, deleting the history of visited sites, I get the mobile menu icon, then open another page and you no longer see the icon.

    Can you help me?

    Thank you very much
    Salvatore

    February 4, 2017 at 3:51 pm #742830
    Vinay

    Hey salpas,

    It appears the custom code added to the theme or the modifications are in conflict. For testing purpose please remove the custom codes and let us know if that works fine.

    Best regards,
    Vinay

    February 4, 2017 at 4:00 pm #742832
    salpas

    Hy Vinay,
    I removed the codes and does not work.
    Only the first time you see the menu on the mobile home page. If I open the menu and go to another page, the icon is no longer visible.

    Best regards
    Salvatore

    February 6, 2017 at 11:22 pm #743631
    salpas

    Hy Vinay,
    I removed the codes and does not work.

    Best regards
    Salvatore

    February 10, 2017 at 12:52 pm #745375
    Nikko

    Hi,

    Can you try to add this at the bottom of Quick CSS (located in Enfold > General Styling):

    @media only screen and (max-width:767px) {
  #advanced_menu_toggle {
    display: block;
    right: 20px;
  }
}

    Let us know if this helps. If not please give us temporary admin access, so we can inspect it further.

    Best regards,
    Nikko

    February 10, 2017 at 3:55 pm #745463
    salpas

    hi Nikko,
    I copied and pasted the code you gave me.
    the mobile menu icon appears only on smartphones and not on tablets.
    But as soon as I click on the icon to open the menu, it will not open.

    I will be happier if you examine administrator so as to resolve the problem.

    I also have other problems with the content elements and media of this thema.

    The animated Countdown timer can not see.
    The element comments not allow me to enter comments.
    Spiders do not work and images that load can not be seen.
    I want to enlarge the thumbnails but despite I set a larger size and regenerate the thumbnails they remained always 80×80 px.

    Can you help me?
    Tell me how I have to do to give you administrator access.
    Thank you.
    Salvatore

    February 13, 2017 at 8:29 am #746199
    Nikko

    Hi,

    You can change the code I gave to target ipad as well, just replace the code I gave:

    @media only screen and (max-width:767px) {
  #advanced_menu_toggle {
    display: block;
    right: 20px;
  }
}

    to this one:

    @media only screen and (max-width:1024px) {
  #advanced_menu_toggle {
    display: block;
    right: 20px;
  }
}

    As for the menu not opening when click, can you try to disable the autoptimize plugin. Hope this helps.

    Best regards,
    Nikko

    February 13, 2017 at 12:14 pm #746334
    salpas

    Thanks Nikko,
    I tried to replace the code that you have provided me. The icon is visible on all pages but it only opens on the home page.

    Instead I disabled autoptimize and removed the code that you have provided me. The icon appears and opens the pages except those about us.

    What else should I change?

    Thank you
    Salvatore

    February 13, 2017 at 12:20 pm #746337
    salpas

    also if I open my blog articles icon appears but not the menu opens. Clicking on the icon menu it does not open.

    February 14, 2017 at 6:40 am #746725
    Nikko

    Hi,

    I checked on your site and it seems to be fixed. I tried the 4 links in the menu and open the blog articles and tested the menu icon and it’s working fine. I can’t find the About page, is it the Chi Sono page? I also tested this with my mobile phone and didn’t have any issues on my end.

    Best regards,
    Nikko

    February 14, 2017 at 5:58 pm #747023
    salpas

    Thanks Nikko

    Now everything works perfectly.
    The problem was the plugin optimize

    Can I ask one more thing?
    On my home page I want the thumbnails are larger, at least 250 px wide.
    Despite having changed the media sizes, from wordpress settings, and has reclaimed the thumbnails within a plugin they are still 80×80 px and are very small.

    Can you help me?

    Thank you

    February 14, 2017 at 8:30 pm #747085
    Nikko

    Hi,

    Sure, try adding this css code in Quick CSS (located in Enfold > General Styling):

    .home .blog-meta a.small-preview {
    width: 250px;
    height: 250px;
}

.home .blog-meta a.small-preview img {
    width: 100%;
    height: 100%;
}

    Currently the image size you are using is 180px, you can change the 250px from the code. :)

    Cheers!
    Nikko

    February 15, 2017 at 1:19 am #747232
    salpas

    hi Nikko,
    you’re super :)

    everything works.
    Thank you

    I forgot to tell you that all the content elements work except the “comments” element. As soon as I enter the “comments element” with the editor and try to click on it to open, not as open as it is for other elements.

    What should I do?

    Thanks again

    February 15, 2017 at 6:31 am #747284
    Nikko

    Hi,

    Thanks for your kind words :) Comment Element doesn’t have any settings, you just need to place it on your page and the comment section be displayed in that area.

    Cheers!
    Nikko

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