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  • #419979

    I’m having problems with the mobile menu on mobile devices. The main nav is displayed and the sub nav hidden but my client has added extra pages so that when I expand the sub nav I can’t scroll down with one finger, the only thing that works is to use two fingers but it’s not obvious and the client has asked if this is possible???

    #420771

    Hey storm-dc!

    It looks like you currently have the sub navigation hidden in the Enfold options, Dashboard > Enfold > Header > Mobile Menu, so you should not be able to “expand the subnav” on mobiles.

    Go ahead and take a screenshot and highlight what is going on so we can get a better idea.

    Also, if you want to create a separate menu for mobiles then you can do this, http://kriesi.at/documentation/enfold/changing-the-menu-on-mobiles/.

    Best regards,
    Elliott

    #420906
    This reply has been marked as private.
    #420907
    This reply has been marked as private.
    #421381

    Hi!

    Can you please go to Enfold theme options > Header > Mobile Menu and uncheck “Hide Mobile Menu Submenu Items” and see if that helps?

    Cheers!
    Yigit

    #422159

    Thanks, I unchecked this option and I still can’t scroll down on a mobile
    device! Any ideas??

    Cheers

    Paul

    #422505

    Hi!

    We have reported the issue to our devs. Do you mind creating a temporary FTP access here privately just in case we need it to debug the issue?

    Regards,
    Yigit

    #424970
    This reply has been marked as private.
    #425724

    Hey!

    Thank you for the info. Can you please add the wp login details as well? If possible, please deactivate all plugins then test the site again on mobile. Remove browser cache before loading the page. We need to make sure that a third party plugin is not causing the issue.

    Best regards,
    Ismael

    #425794
    This reply has been marked as private.
    #426036

    Hey!

    Thank you for the information Paul. Our devs are looking into it as i mentioned earlier. Unfortunately, this is a bit tricky one since only very few Enfold users are having this issue. We will provide you solution and will publish a new update to address the issue.

    Best regards,
    Yigit

    #430981
    This reply has been marked as private.
    #431485

    Hey Paul!

    Unfortunately, not yet. There are so many IOS users on the internet who are having such issues after IOS 8 update. I tried couple of suggested fixes on your website to no avail. This issue is currently the top priority for our devs.

    Cheers!
    Yigit

    #434218

    Hey!

    Please add following code to Quick CSS in Enfold theme options under General Styling tab

    @media only screen and (max-width: 767px) {
    .boxed #wrap_all { overflow: hidden; /*needed for mobile menu scrolling */ }
    }

    Enfold version 3.1.4 will fix the issue

    Best regards,
    Yigit

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