Viewing 14 posts - 1 through 14 (of 14 total)
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  • #423289

    Hi,

    I have a large menu (with dropdowns) that can’t fully be seen on a new iphone. so after opening the responsive menu I try to scroll down to see all the menu links using my finger and it won’t scroll. is this normal?

    URL http://mindsparklabz.com/demo/rehab/

    #423311

    Hi,

    interesting observation – I observe the same behavior with my site on an iPhone 6 with both Chrome and Safari.

    Jason

    #423942

    Hi. Any update to this ticket? Please help. this is urgent. thanks!

    #423953

    Hi!

    We have reported the issue to our devs and it is being looked into at the moment. Do you mind posting temporary admin login and FTP access here privately?

    Best regards,
    Yigit

    #423955
    This reply has been marked as private.
    #423957

    Hi!

    Thank you for the information. We will keep you updated

    Cheers!
    Yigit

    #424200

    Hi any new updates?

    #424277

    Hi Yigit,

    I appreciate your always quick replies. As MindSpark pointed out, this is really a critical issue. Looking forward to a fix.

    Thanks!

    #424467

    Hi!

    @Jason: Please create new thread then post the login details and ftp credentials there. Did you add any modifications to the theme? Have you tried disabling the plugins?

    Best regards,
    Ismael

    #430610

    Have you tried scrolling with two fingers? That’s the convention on iOS for scrolling content in a frame.

    #431782

    Hey!

    @Richard: Thanks for sharing.:)

    Best regards,
    Ismael

    #434212

    Hi!

    I added following code to Quick CSS in Enfold theme options under General Styling tab, please review your website now

    @media only screen and (max-width: 767px) {
    .boxed #wrap_all { overflow: hidden; /*needed for mobile menu scrolling */ }
    }

    Enfold version 3.1.4 will fix the issue

    Cheers!
    Yigit

    #436460

    Thanks, it also solved the exact same problem on an iphone 5s.

    #436829

    Hi!

    Great! Thanks for the update! We will keep the thread open for the OP. If you have any other questions or issues, please feel free to start a new thread :)

    Best regards,
    Yigit

Viewing 14 posts - 1 through 14 (of 14 total)
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