Viewing 19 posts - 1 through 19 (of 19 total)
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  • #823445

    Hello,
    I just upgraded to the latest release and I have 1 menu item that is a custom link (Resources). On mobile devices, it will not display the submenu items on a click. Also, I had a tab setup (Products) as a Mega Menu and no > would appear and clicking on it did nothing. I have since changed that tab and removed the Mega Menu and it is working correctly.

    Thank you,
    John

    #823456

    I am also having mega menus not work on mobile since upgrade.
    Desktop still ok.
    I commented around all my css – so it’s not that.

    #823765

    Hi John,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #823766

    Hi pathaug,

    Could you please give us a link to your website, we need more context to be able to help you.

    Best regards,
    Victoria

    #824045

    Thank you.

    #824067

    Thank you

    Mega menu works on desktop but not mobile:
    Stopped working after theme upgrade

    in the mean time I cannot use Mega menu – so live site I removed.
    I tested with out any CSS – although very minimal anyway – still no mega menu on mobile
    Mega Menu on staging site is 5th menu item: classes – with fused glass and metal clay under.

    Thanks

    #824113

    I am having the same issue. http://www.StLouisDJ.com

    -Following-

    #824682

    We have the same issues at YourSBA.com with our submenus on mobile and found a temporary “fix” if this helps any participants or Kreisi diagnose the issue. Our not-working submenus were under menu items with Custom Links and a URL of “#” which we changed to “/news” (news being specific to our site) and the submenus appeared and seem to be working fine. We also had to customize the CSS for the mobile menu background color.

    • This reply was modified 6 years, 8 months ago by mbaumannusa.
    #824698

    Thank you mbaumannusa for that temporary fix. I tried that and now that menu item with Custom Links expands on mobile :). Hopefully, Kreisi will come up with a permanent fix and for the mega menu issue.

    #824711

    SAME PROBLEM- First sub menu not working on mobile. It’s a custom link with # as url, has been working fine since I built the site last year. 2nd sub menu works, and all work on desktop.

    Used temp fix from mbaumannusa (Thanks!) and now works on mobile. But would like to go back to #, I really don’t want to link to a specific page on the site https://artisangourmetmarket.com/

    Thanks

    #824712

    Having the same problem as well.

    #824805

    Same Here

    -following-

    #829198

    Hi,

    We will do report the issues to kriesi, as it has been reported multiple times.
    We do appreciate your patience while we work on that new menu and the new things we create to make Enfold better!

    Thank you very much

    Best regards,
    Basilis

    #866109

    Hi!

    Any update on this problem with the # custom link issue on mobile menu?

    Thanks,

    Kind regards,

    Sebastiaan

    #866119

    Sebastiaan – This is a bug with 4.1.2. You have to FTP into your site and replace the entire contents of themes/enfold/js/avia.js with this code:
    https://pastebin.com/7Q7uKELG

    This will fix the submenu link issue on tablets and mobile.

    • This reply was modified 6 years, 5 months ago by Hiruseki.
    #866141

    Hi Hiruseki,
    Thank you for the quick response, I appreciate it. Can someone from the Kriesi theme confirm that this is the only method at this moment to fix this issue? It is not my preferred reaction to just copy code without being sure this is valid. I hope you understand :-)

    #866298

    Hi Hiruseki,

    Thank you for the reply and code. Is the code from another theme with Avia framework? I ran the files through a diff checker and here is that comparison: https://www.diffchecker.com/b3UyzjbS 70 removals 81 additions

    I think Sebastiaan is correct that some verification would be good. It would be good if someone from Kriesi could look back in on this ticket.

    Thanks again Hiruseki,

    Michael

    #867089

    Hi

    same problem at my site
    do we have an official solution ?

    Thx
    Tomer

    #867259

    Hi all,

    Yes, you could try to use that JavaScript, but it did not work for everyone.

    Here is a long thread about the issue and there are a few solutions available there:
    https://kriesi.at/support/topic/sub-menu-do-not-appear-in-mobile-menu-since-4-1/#post-823575

    If you need further assistance please let us know.
    Best regards,
    Victoria

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