If you have troubles since the update to WordPress 4.5 please read this post before opening a new thread.
hi guys… I have the time.ly plug in.. it allows people to add their own events to my wordpress site… When someone clicks on it.. they get this url: http://www.thechatdiary.com/twitter-chats-calendar/#ai1ec-create-event-modal but no pop up window to add the event details… we changed themes and it worked… so it must be a setting in choices….
my site is http://thechatdiary.com…
thanks for your ongoing huge support…
Please contact the plugin author, see if they can help. Can you please post the login details here? Set it as a private reply.
thanks… can you clarify where do you want to log in? my site? the plug in is called http://time.ly and they have a support forum that anyone can access… As i mentioned.. I went to another theme and it worked fine.. so there is an issue with your theme and the pop up that needs to happen as that is the form for them to complete….
The best source to get a quick check on why it isn’t working is not going to be the theme author but instead the plugin author. We have no idea how that plugin works, how it processes data or where the modal might be coming from/getting blocked.
If we can see it live we may be able to get a better idea of what is happening. You can make your replies here on this forum private which is what Ismael was asking for if you wanted to share a temporary admin account for us to try and see things first hand.
The topic ‘modal window issue’ is closed to new replies.