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  • June 3, 2014 at 7:25 pm #274099
    sugarcomb

    Hello!

    I am in the final stages of building my site and my site has become unable to load the Avia Layout Builder for my homepage. It just shows the spinning circle for ever and ever.

    Other pages are loading fine. I’ve had this issue in the past a couple times, but eventually it resolved itself and let me in.

    Thank you!

    June 3, 2014 at 7:39 pm #274115
    Josue

    Hello,

    Have you tried disabling all third-party plugins to see if it gets fixed?

    Regards,
    Josue

    June 7, 2014 at 7:12 am #276007
    sugarcomb

    Hi Josue,

    I gave this a try and was able to load the page, but as soon as I hit publish, I was stuck with Avia unable to load again and now can’t get in with plugins disabled or active.

    Thank you!
    Kelsey

    June 7, 2014 at 8:03 am #276017
    Josue

    Hi Kelsey,

    Can you please create me an administrator account? post it here as a private reply.

    Regards,
    Josue

    June 9, 2014 at 7:33 pm #276560
    sugarcomb
    This reply has been marked as private.
    June 9, 2014 at 7:38 pm #276565
    Josue

    Hey Kelsey!

    I couldn’t login :(

    Best regards,
    Josue

    June 9, 2014 at 7:48 pm #276570
    sugarcomb
    This reply has been marked as private.
    June 9, 2014 at 8:14 pm #276586
    Josue

    I believe this is a server-related issue, i tried switching to the default WP theme (to see if the issue is coming from the theme) and the homepage didn’t load either, i kept getting this error:

    Gateway Time-out
    The gateway did not receive a timely response from the upstream server or application.

    I suggest contacting your hosting provider support about this problem.

    Regards,
    Josue

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