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New page opening at middle of page

10 posts from 5 voices

Started 10 months ago by KingConga
Latest reply from Ismael
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KingConga
Member

Hi
is there a way to make the new page open at the top of the page, they're currently opening about two thirds of the way down and the visitor has to scroll to the top.
Thanks

Posted 10 months ago #
Mya

Hi KingConga,

Can you post a link to your website so we can see it in action?

Regards,
Mya

Posted 10 months ago #
KingConga
Member

I'm sorry - it is not happening on my computer but when the owner of the site look on his computer he gets this behaviour. I've looked at the site on his computer to verify and he's right. It's happening on his site but not to other sites in his browser.
I'm sorry to be so vague, I'll keep watching to see if I can come up with something more specific.

The site is http://www.paddlepanama.com

regatrds
tim

Posted 10 months ago #
Ismael
Moderator

Hi Tim,

What browser is he using? I tried to check every page of the site, but the issue isn't happening on my end.

Regards,
Ismael

Posted 10 months ago #
KingConga
Member

It's happening on my screen in both Chrome and Forefox. The page opens at the top for a fraction of a second and then opens a long way down the page.

Posted 9 months ago #
Dude
Dude

Hey!

I couldn't reproduce the problem. Maybe it affects logged in users only or your client uses some third party browser plugins which cause this issue?

Best regards,
Peter

Posted 9 months ago #
KingConga
Member

I consistently get this in Chrome, Firefox and IE when opening any single product page - sorry, I should have specified that earlier.
The page is at the top when the elements are loading and as soon as it's complete it jumps down the page.

Posted 8 months ago #
Devin
Moderator

Hi KingConga,

I've heard of this happening from time to time but I believe it has been fixed in an update. Make sure your theme is using the most recent version available on Themeforest, WooCommerce is up to date and Wordpress is also updated.

Regards,

Devin

Posted 8 months ago #
KingConga
Member

This issue has disappeared, I think with the upgrade of WooComerce to the latest version

Thanks for your patience

Tim

Posted 8 months ago #
Ismael
Moderator

Hi,

Good thing it fixed itself.

Cheers,
Ismael

Posted 8 months ago #

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