Viewing 3 posts - 1 through 3 (of 3 total)
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  • #3685

    Hi,

    the zip file you provide at ThemeForest is corrupt. Important files are missing (e.g. theme thumbnail in the theme main folder) and WordPress (version 3.1.) can’t install the theme. I tried various ways of unpacking and installation but WordPress says that the theme is corrupt and the default theme is activated.

    I submit a support ticket, but it looks that ThemeForest doesn’t provide support for WordPress themes. How can I get a working theme?

    Regards,

    Falko

    #43317

    I’m afraid, I purchased the wrong theme. That’s an html theme. I guess it’s not a good idea to label a html template as blog theme. Ok, I’ll request a refund and purchase the correct theme.

    #43318

    Hey,

    I’m sorry to hear this. You can request a refund from themeforest/envato. Maybe they can change html to wp and you only need to pay the difference…

Viewing 3 posts - 1 through 3 (of 3 total)

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