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  • #3685


    the zip file you provide at ThemeForest is corrupt. Important files are missing (e.g. theme thumbnail in the theme main folder) and WordPress (version 3.1.) can’t install the theme. I tried various ways of unpacking and installation but WordPress says that the theme is corrupt and the default theme is activated.

    I submit a support ticket, but it looks that ThemeForest doesn’t provide support for WordPress themes. How can I get a working theme?




    I’m afraid, I purchased the wrong theme. That’s an html theme. I guess it’s not a good idea to label a html template as blog theme. Ok, I’ll request a refund and purchase the correct theme.



    I’m sorry to hear this. You can request a refund from themeforest/envato. Maybe they can change html to wp and you only need to pay the difference…

Viewing 3 posts - 1 through 3 (of 3 total)

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