no product thumbnail

7 posts from 4 voices

• Started 12 months ago by jaunmims
• Latest reply from Dude
• This topic is not a support question

Tags:

• no thumbmail
• Product
• shop

1. 

   jaunmims
   Member

   Hi,
   When I add a product and then go to my shop section on the site, the link to the product page is there but no thumbnail is showing up. How do I make this show up? When creating the product, I don't see a place to upload a picture for product, so I uploaded the pic in the product short description section. Is there another place to upload to make thumbnail show? what am I doing wrong?
   Thanks
   JM

   Posted 12 months ago #
2. 

   Dude
   Dude

   Hey!

   Yes - please use the green upload button to upload your product specific images.

   Regards,
   Peter

   Posted 12 months ago #
3. 

   shfaya
   Member

   When I add the product image through the green button, all products get their image changed. For example I have one product and it has the image of the girl, than adding another product and a photo of a tree, both images appear on the product page, the girl and the tree. How to fix that

   Posted 10 months ago #
4. 

   Devin
   Moderator

   Hi shfaya,

   I'm not sure what you mean. Do you have a link to the site so we can take a look?

   If you created any of the products by the woocommerce "duplicate product" function it will cause issues with the theme attaching product photos so you will need to manually create each of the products.

   Regards,

   Devin

   Posted 10 months ago #
5. 

   shfaya
   Member

   But How am I supposed to create 500 product when they are simply of the same price size and characteristics (photographs). I guess it is very important to say before people buy your theme.

   Posted 10 months ago #
6. 

   Devin
   Moderator

   I believe the issue came up when the plugin later added in the duplicate item feature. At that point however the theme would need to be re-written almost entirely to change the way it attaches photos to products and would cause everyone who ever purchased to not be able to update.

   I'll double check with Kriesi but that was the last I had heard on the issue.

   Posted 10 months ago #
7. 

   Dude
   Dude

   Hey!

   I posted a tutorial/workaround here: http://www.kriesi.at/support/topic/how-to-use-the-%E2%80%9Cmedia-gallery%E2%80%9D-images-in-combination-with-flashlight which makes it possible to reuse the media gallery images.

   Regards,
   Peter

   Posted 10 months ago #

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