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  • #1229874

    Hi Support !

    I encounter difficulties with displaying product thanks to the Enfold WooCommerce tools
    I’m working with an established site an established WooCommerce who was working with another theme.

    When swapping the theme everything is right but the shop display
    I’ve followed the advice in the post https://kriesi.at/support/topic/product-grid-no-products-found-which-match-your-selection/#post-859678

    1. I’ve Clear Counts in WooCommerce
    2. I’ve recount my product with the woocommerce tool
    3. I’ve make change in Default Product Sorting
    4. I’ve select a category where products exist in the slider products

    Moreother, I’ve used the [product] shortcode in my page, which display my products (but whithout the power of enfold)
    Considering that, I keep encountering the same mistake : “No products found which match your selection.”

    What should I do to go further and resolve than problem I’ve been working during several hours ?

    Many thanks

    #1230074

    Hey Ikyo,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1230207

    Many Thanks Victoria

    Regards !

    #1230407

    Hi Ikyo,

    Please point us to the page with the issue.

    Best regards,
    Victoria

    #1230509

    Please consider the home page (see link within)
    I’ve added some extra notes for you

    Regards

    #1231558

    Hi,
    Sorry for the late reply, I saw that the product slider was not showing any products, I copied your page shortcodes to my localhost to examine the settings in English and I found the second filter was set to “Show hidden products only”
    2020-07-19_093136.png
    so I changed it to “Show all products” because I don’t think you have any hidden products and now the element shows products, please take a look.

    Best regards,
    Mike

    #1231664

    Thank you very much for your tenacity and motivation in solving this problem Mike !

    That’s a easy one in english, but a toughest one with the french version : the translation might be wrong : face the Woocommerce hiden visibility, there 2 options (indeed). If I re-translate what’s in french there’s :
    > Voir la fiche produit, , literally, “See the product sheet” as Show all prodcuts
    > Masquer les contrôles video, literally, “Hide video controls” as Show hidden product only
    …Given theses choices, I didn’t realize that this was the right place to act.

    More other, it seems there’s a missing item in french compared with english version (see image)
    Translation issue

    So Everything is correct now for me, but the french translation (for the further version)

    Many thanks Mike
    Have a nice week !
    Kind Regards

    #1231709

    Hi,
    Glad to hear this helped, and thanks for pointing out the language issue, I will correct the translation and submit to the dev team.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    #1231724

    You can close the subject
    Many thanks

    #1231907

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘No products found which match your selection’ is closed to new replies.