Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • February 11, 2017 at 11:03 pm #745806
    flex-office

    Hi!
    Unfortunately, google maps is not working at the sidebar of my website and a table, which includes our prices, is not working in the mobile version.

    Thanks for your help!
    Best regards

    February 12, 2017 at 9:53 am #745910
    Vinay

    Hey flex-office,

    Was there any custom code added prior to the table issue. If so please undo the modification and check the table again.

    If you still have any issue we need to take a closer look at it Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Google services like the map feature is now constrained to work with an API key. It is easy to get the Google API key please refer to this link

    How to register a Google Maps Api key

    If you already created an API key please delete all old API key’s from google account to avoid a conflict.

    While setting up the API key make sure to add * before and after the domain name without http, www or https in the URL.

    Example *.kriesi.at/*

    Add your API key in the theme options Enfold > Google Services

    Best regards,
    Vinay

    February 12, 2017 at 11:05 pm #746059
    flex-office

    Hi!
    No, there is no custom code added….
    And I have already created an API key. Now, I have created a new one, but it doesn’t work either…
    I post you my login credentials in the private content.
    Thanks for your help!
    Patrick

    February 15, 2017 at 2:19 pm #747483
    flex-office

    Hi!
    May you have a solution for me?
    Best regards,
    Patrick

    February 16, 2017 at 3:20 pm #747987
    Vinay

    Hi,

    Sorry for the delay, I have added a New API key in Enfold > Google Services > Google Maps API Key and checked everything is working correctly. Please review the site now :)

    Best regards,
    Vinay

    February 16, 2017 at 6:14 pm #748081
    flex-office

    Hi!
    Thanks a lot!
    Unfortunately, I can’t see the table with our prices in the mobile version. May you also have a solution for this?

    Best regards,
    Patrick

    February 21, 2017 at 6:26 pm #750092
    Andy

    Hi,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

    Best regards,
    Andy

    February 22, 2017 at 11:34 pm #750740
    flex-office

    HI!
    Thanks for your answer.
    Although I did the update, I am not able to see the table in the mobile version.
    Please take a closer look at this issue.
    Thanks a lot,
    Patrick

    February 28, 2017 at 8:33 am #752780
    Ismael

    Hi,

    Thank you for the info.

    We added the following css code in the Quick CSS field:

    @media only screen and (max-width: 767px) {
.responsive .pricing-table.avia-desc-col {
    display: block;
    width: 40%;
    float: left;
    clear: none;
}
}

    Please turn on the custom css class field so that you can apply a unique selector to the table.

    // http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    Best regards,
    Ismael

    January 29, 2018 at 10:13 pm #904477
    flex-office

    Hi!
    Unfortunately, Google Maps is not working anymore at my homepage.
    May you can help me?
    Thanks a lot!
    Patrick

    January 30, 2018 at 10:21 pm #905188
    Basilis

    Hi,

    The page you have listed to us, I can see the google map loading.
    Does it work properly now?

    Best regards,
    Basilis

    February 1, 2018 at 2:24 pm #906292
    flex-office

    No, it tells me, that there is an error.
    Best regards,
    Patrick

    February 2, 2018 at 8:06 pm #906989
    Basilis

    Hi,

    After checking more, it seems that it gets missed after some time.
    The issue is that your API key for some reason is not correct.

    Please check documentation

    How to register a Google Maps Api key

    Best regards,
    Basilis

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