Viewing 9 posts - 1 through 9 (of 9 total)
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  • #12092

    Hello, I am having trouble getting the thumbnails for portfolio items to show up on my portfolio page http://www.ever-green.eu/works-delivered/

    I have assigned a “featured image” to each of the portfolio items, but this image doesn’t show up on the item pages or on the portfolio overview page. I have also tried assigning an image to the slideshow of the portfolio items, but these do not show up either. Please help!! Thank you, Laurel

    #74221

    Hi Laurel,

    It sounds like you are doing everything correctly. And I see that the images are showing up on the single page: http://www.ever-green.eu/works/via-lesmi-milano/

    In the main theme settings under Portfolio, can you try changing some of the settings for that designated portfolio page and then saving. Perhaps the layout/variables didn’t get saved correctly and re-doing them will refresh the settings.

    Regards,

    Devin

    #74222

    Hi Devin,

    Thanks for the reply. Unfortunately it is still not working. I tried starting over from scratch, I regenerated the thumbnails then created a new portfolio page with all new portfolio items but I am having the same problem: http://www.ever-green.eu/portfolio/

    I have noticed that the “featured image” is not showing up in any of the portfolio item pages. I set a featured image for “Test1″ and “Test3″, whereas for “Test2″ I simply inserted the image into the post. “Test1″ and “Test3″ show no featured image on the portfolio item page, nor a thumbnail on the portfolio overview page. “Test2″ shows the inserted image on the portfolio item page, but no the thumbnail on the portfolio overview page.

    Please help, I’m desperate and on a tight deadline!

    Thanks so much,

    Laurel

    #74223

    Can anybody help we with this please?

    Thanks,

    Laurel

    #74224

    Hi Laurel,

    Can you create a temporary admin account so I can login and take a look at what is going on.

    You can send the information to my email at DevinVinson (at) gmail.com. Make sure to include a link to this topic so that my spam filter doesn’t grab it :)

    Regards,

    Devin

    #74225

    OK I sent the info to your email. Let me know if you don’t receive it. Thanks so much for your help on this!

    Laurel

    #74226

    I see the probelm :)

    I think the directions were a bit lost between languages. You need to set your images in the “Featured media” box below where you enter in text and everything.

    The theme actually ignores the wordpress “featured image” and I apologize for not catching the difference in names until now.

    I went ahead and changed the first Test1 to use the image you had set as Featured Image to be inside the Featured media so that you can have an example live.

    Regards,

    Devin

    #74227

    Thanks so much for the help!

    #74228

    Glad Devin was able to help you! Let us know if you have any more questions.

    Regards,

    Mya

Viewing 9 posts - 1 through 9 (of 9 total)

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