no uploads possible to the media gallery

6 posts from 3 voices

• Started 6 months ago by Ambrosiahotel
• Latest reply from Devin
• This topic is resolved

Tags:

• mediagallery

1. 

   Ambrosiahotel
   Member

   “picture.jpg” has failed to upload due to an error
   Unable to create directory wp-content/uploads/2012/11. Is its parent directory writable by the server?

   What can I do?

   Posted 6 months ago #
2. 

   Ismael
   Moderator

   Hi Ambrosiahotel,

   Try to change the permission of your /wp-content/uploads folder (including its subdirectories) to 755 or 777.

   Regards,
   Ismael

   Posted 6 months ago #
3. 

   Ambrosiahotel
   Member

   I've changed the permission of my /wp-content/uploads folder (including its subdirectories) to 755.

   Nothing happens. I try 777 instead?

   Posted 6 months ago #
4. 

   Devin
   Moderator

   Hey Ambrosiahotel,

   Yes, you can try 777 instead. You may also need to contact your host and ask them if the wordpress install might have been made with an admin level permissions and while working within wordpress you don't have the same permissions to create files. With the popularity of wordpress ususally these kinds of issues have been encountered before so they should be able to clear it up for you either way :)

   Regards,

   Devin

   Posted 6 months ago #
5. 

   Ambrosiahotel
   Member

   thanks, with 777, it works

   Posted 6 months ago #
6. 

   Devin
   Moderator

   Glad its working for you now :)

   Regards,

   Devin

   Posted 6 months ago #

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