Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • June 26, 2016 at 2:12 pm #653554
    Dagmar_Reiche

    Hi there,
    all of sudden the images in the slider on the homepage and some of the images on project-sides don’t show. In the backenend they are still there. I have not updated to the newest enfold-version (at the moment 3.2 is running). I’m not sure whether or not word-press is updated automatically by my provider – it is now WordPress 4.5.2. What could be the reason?
    Thanks a lot, Dagmar

    June 26, 2016 at 3:05 pm #653566
    Vinay

    Hey Dagmar_Reiche,

    Yes looks like wordpress is updated automatically and it is causing an issue with jQuery hence the slider and some images are not working for you. Please update the theme to the latest version 3.6.1 if you do not see an update button in theme options please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Vinay

    June 26, 2016 at 3:49 pm #653571
    Dagmar_Reiche

    thanks for your super-fast help on a sunday (!). I updated enfolded – and it works again! I’m really relieved.
    I got a warning/fatal error concerning “class-envato-protected-api.php” – is this of any relevance?

    June 26, 2016 at 4:38 pm #653576
    Basilis

    Hi!

    Do not worry at all about that, nothing to keep in mind.
    Let us know if we can help with something else.

    Cheers!
    Basilis

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.