Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #22600

    Hi,

    I just downloaded and started using the Choices theme. I tried inserting shortcodes (buttons, columns,…) but nothing happens when I click one of them… What am I doing wrong?

    #116339

    Hi Ann-Sophie,

    The first thing to try is to disable any active plugins you have installed. If there is a conflict with a plugin and the theme code that could be the source of the issue.

    Regards,

    Devin

    #116340

    Hi,

    Thanks for the reply. I disabled all plugins and tried again, but nothing happens. I’m using Mac/Chrome and I tried in Firefox as well, but still nothing.

    #116341

    Hi,

    That’s weird. Please download the Choice theme and create a clean install of wordpress again.

    Regards,

    Ismael

    #116342

    Hi,

    Thanks for the reply. I just did a fresh install and it works.

    I changed the wp-content folder to something else for security reasons, maybe that was the problem? I leave wp-content as is now.

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Nothing happens when I click "Insert shortcode"’ is closed to new replies.