I am writing in regrads to post #168757. Someone was supposed to contact me but did not to help solve my issue. Can I please have an update?
Can you please post a link on the thread again? I can’t find it. What do you mean by “Online documentation plugin issue”?
I looked into it but I couldn’t find the reason why it’s not working. You can try to update the theme to the latest version 2.3.1 – maybe the update solves the issue for you. Another user reported that a floating widget didn’t work properly because of the -webkit-backface-visibility: hidden css attribute and we decided to remove it from the widget containers with the last update. If not you’ll probably need to hire a developer who can debug the issue step by step.
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