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  • June 26, 2015 at 10:37 am #464851
    lopardomedia

    Hi all,
    For a client with a restaurant I have built a website with Enfold where I’m using 4 different contact forms.

    Now, 3 Forms are functioning as expected but one form doesn’t send any mails nor is there the specified confirmation text appearing after the form has disappeared.

    All 4 forms are built with the same settings out of a saved template. As 3 forms contain between 8 and 13 fields the one that is not functioning properly contains 25 fields. Is it possible that this could cause the problem?

    Thanks a lot for your help and a quick reply.
    Best regards, Enzo Lopardo / LOPARDO MEDIA

    June 26, 2015 at 1:44 pm #464958
    Yigit

    Hey lopardomedia!

    Please refer to this post – http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Regards,
    Yigit

    June 26, 2015 at 2:01 pm #464973
    lopardomedia

    Hi Yigit

    Thanks for your fast reply … but your suggested link to the thread I’ve already checked before and it is not solving my problem because 3 of my forms on the website are functioning perfectly. It is only one form that has 25 fields that is not working although build on the same base as the others. So my guess is that maybe it’s just the fact that there are 26 form fields could cause some troubles.

    Thanks a lot for your help and a quick reply.
    Best regards, Enzo Lopardo

    June 27, 2015 at 3:48 pm #465308
    lopardomedia

    Dear Support-Team … still waiting for a reply to my problem mentioned above …

    June 27, 2015 at 11:56 pm #465381
    Josue

    Hi,

    Can you please create us a WordPress administrator account? post it here as a private reply.

    Regards,
    Josue

    June 29, 2015 at 8:13 am #465659
    lopardomedia

    Hi Josue

    Thanks for your reply. Please tell me your e-mail and your second name so I can create a administrator account for you.

    Thanks & regards
    Enzo Lopardo

    June 30, 2015 at 4:20 am #466139
    Josue

    Hi!

    Use (Email address hidden if logged out) but please post the credentials here (private content) so the whole team can help.

    Best regards,
    Josue

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