Viewing 8 posts - 1 through 8 (of 8 total)
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  • #360578

    Hi there,

    Not sure if this is a wordpress or theme issue but here goes;

    1. When i make changes to a page and press ‘update’ the number of revisions doesn’t change and when i ‘view page’ after this sometimes it shows the edits and sometimes it doesn’t.
    2. Say I want a color section, with a heading inside and a 1/1 layout element – before this worked and looked fine as per what I wanted but now i’m changing the layout of my pages and adding more of these special headings with color sections, they do not work when i preview.
    I can attach the page for someone to look at. Say the color section is ‘black’ it makes anything underneath it black (there’s a few text blocks and pictures) when only the section itself should be black not the whole thing.
    3. womo.com – when i put the widget code for the review slider, I press ‘update’ and then the whole page doesn’t load – but when i preview the page i can see the widget where it should be working just fine. So i can’t make any changes so i’ve ended up just deleting the widget.

    wordpress and theme are updated to the latest. Not sure what else I can do. Please help!

    Thank you!!

    #360906

    Hi Jessica!

    1. Try deactivating all of your plugins to see if it fixes it. Does it happen in the default theme as well?

    2. This is only happening in preview? Does it look fine when it’s published?

    3. I’m not sure I understand. Go ahead and take a screenshot and highlight what is going on so we can get a better idea. Send us a WordPress login also.

    Best regards,
    Elliott

    #361132

    Hi Elliot,

    Thank you kindly for your prompt response. Its really hard to explain exactly what is happening. I’ll enclose the login details below.

    1. there’s no plug ins active (and i’ve already tried deactivating etc) Haven’t checked the default theme.
    2. The whole site is already published. So when viewing it from the front end ‘view page’ the whole color section is just wrong and doesn’t seem to be sectioned. Particularly ‘Patio’s & Pergolas’ page at the bottom where it says ‘framing’ and ‘structure profiles’ you will see the color section i’m talking about. but at the top of the page the color section is fine.
    3. I’ll enclose the womo slider code so you can see. i put this inside of a code block and when viewing on the front end it works fine and you can see it, but when i go back to edit the page it doesn’t load.

    #361136
    This reply has been marked as private.
    #361144

    And as i have little slideshows on these pages, the whole page text flickers when the pictures change… not sure what the issue is here either

    #361508

    Hey!

    1. Check to see if it happens in the default theme as well.

    2. I’m not sure I understand here. The preview and what I see on the front end are the same. Take a screenshot and highlight what your seeing so we can get a better idea.

    3. What page are you using this on? I checked your about us page and I see a womo image but nothing related to that code.

    Regards,
    Elliott

    #361853

    Hey thanks for your help. Sorry, how do i send you a screen shot?

    1. unsure of what the default theme is….
    2. i’ve taken screenshots of the color section with the heading that is not functioning. On page ‘patios and pergolas’ at the bottom. the heading is ‘framing’ only the framing heading area is meant to be black but the whole bottom of the page is instead. in edit page this looks fine and as it should but when previewing it, it looks like the screen shot i’ve attached. Also, the text flickers from a grey to a white also in the same area, the same screen shots show the colour change in the text. I’m thinking that when the slideshows on the top of the page transition, it causes the whole page to flicker.
    3. the womo code block is meant to be on the ‘patios and pergolas’ page next to the contact form in the middle of the page on the right. the code block isn’t in there because if i put the code there i can no longer make any further changes to the page as it does not load

    Ahhhhh hope this helps lol

    #362300

    Hey!

    You can upload your screenshots to imgur.com and then copy the URL and here in the forums when you write your post click on the img button and paste the URL inside.

    1. You can navigate to Dashboard > Appearance > Themes and activate any theme other than Enfold to see if it’s a problem with Enfold or not.

    2. I do not see the “Framing” heading your referring to. If you want to change the colors of the headings then click on the “Colors” tab when editing the special heading elements.

    3. I added your code back into the codeblock element and it appears to be working fine.

    Best regards,
    Elliott

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