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  • #413006

    So I’m having some issues with the latest update (such as the custom pixel value for the header, social media buttons appearing above page title, …). As some people have already had some of these issues, it’s helpful to see what’s already been said on this forum, but for the following issue I have not found a topic yet.

    I’m trying the new page transition, but while navigating through the pages I sometimes cannot interact with the page. Cannot click on hyperlinks, cannot scroll, cannot activate hover effects, … but after waiting a few seconds, it sometimes seems to change again. It feels as if the page transition overlay has turned invisible but is still there on top of the page, blocking access to the page (like looking through a window).

    I’m using Safari on Mac, I have not tested other browsers yet.

    Another issue with the page transition (at least in Safari), but something I have seen with most page transitions, occurs in Safari on Mac when using the magic mouse. On sliding your finger to the side over the magic mouse, you can navigate to the previous page. Yet with the page transition, it goes back to the page transition instead of the actual previous page. Adding to that, the page transition doesn’t do anything, so you need to refresh the page before you can open the page again.

    #413385

    Hey DavyE!

    Could you provide us with a link to the site in question so that we can have a look please?

    Best regards,
    Rikard

    #414330

    Hello Rikard,

    This is the site: http://goo.gl/82wbXl

    I’ve also noticed the page transition sometimes gets stuck completely, not loading the next page.

    And am I imagining this or does the page transition make loading the next page take longer?

    #415027

    Hi!

    I can’t go to any of the pages. The preloader get stuck. What happens when you remove this css code?

    *:hover {
      transition: none!important;
    }

    I can’t reproduce the same issue on the new theme demo with the preloader.

    Regards,
    Ismael

    #415134

    Ok, thanks for your time and the suggestion, Ismael!

    I’ve removed the css and will give it some time to see if it solves it. If it doesn’t, I’ll either disable the page transition for now or spend some more time figuring out if there is another conflict because of my custom css.

    #415392

    Hey!

    Please check it and let us know so we can mark the thread as resolved or try to assist you further. Have nice wekend! :)

    Cheers!
    Yigit

    #420509

    There is only one more issue that remains, and I see it on multiple website with multiple devices (iPad, iPhone, Mac) in Safari. When I hit the “back” button of the browser, most of the time the preloader does not load the page and it needs a page refresh to load the page properly.

    #423317

    Hi!

    I checked the site and the back button works OK. Is this issue still happening? I’m sure you installed a cache plugin but I can’t seem to see any cache info on the site. Is the css cache still an issue?

    Regards,
    Ismael

    #424529

    I have no caching plugin installed, whatsoever. Though the hosting provider is probably using a caching feature (Flywheel). Could that be interfering?

    I’ve tried 2 sites and both show the same page transition issue on any type of device using Safari:
    – goo.gl/82wbXl (currently disabled the page transition and only the preloader still active, which works without issues)
    – goo.gl/UfWnlT (click on the logo top left and then try to go back)

    As the page transition for the first site is disabled, the preloader works fine. So it’s probably the transition code having issues with other code? Though like I said, the second site does not run ANY plugins at all (not 1!), so if it is interfering, it’s likely with something in the theme itself. That second site is a clean test site where I have only installed the Enfold theme.

    Perhaps it is good to know I’m using a Magic Mouse from Apple and swipe the mouse with my finger to navigate through next or previous pages instead of pressing those buttons in the browser or using keyboard buttons.

    I haven’t fixed the caching issue yet because with the recent few theme updates it kept getting removed and forgot to add it in again.

    #424841

    Hi!

    It could very well be. Have you contacted your hosting provider about it? Disabling it and then clearing your browser cache would eliminate any doubts.

    Cheers!
    Elliott

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