Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 13, 2014 at 11:50 am #208895
    oliviad

    Hello,

    As administrator of the website, I have created pages and given access to an editor to update content weekly. Every time the editor updates the content, the whole page’s style disappears (title, color etc). Any idea why ?

    Here is the page http://goo.gl/iPh9Vs

    Thanks very much

    January 13, 2014 at 1:39 pm #208918
    Ismael

    Hi oliviad!

    Maybe, he’s doing something that alters the style or content of the page. Can you please post a screenshot of the issue? The page looks fine on my end.

    Best regards,
    Ismael

    January 14, 2014 at 2:36 am #209276
    oliviad

    Hi,

    Here is the screenshot http://goo.gl/fQMRQl

    It compares the 2 versions before and after editor opens the page

    Editor is just opening one block of the page and the whole page’s style disappears.

    – I tried to login as editor and did exactly the same thing but did not have any problem
    – Editor is just opening the page’s block and click on update, nothing more
    – The only difference is that Editor is using IE

    I hope you can help …

    Many thanks in advance!

    PS: here is the website http://goo.gl/ee0hDM

    • This reply was modified 10 years, 3 months ago by oliviad.
    January 14, 2014 at 6:32 am #209335
    Josue

    Hi!

    Does it happen if he uses another browser rather than IE?

    If you want us to check it, please create an Editor account and post it here as private reply.

    Regards,
    Josue

    January 14, 2014 at 9:01 am #209348
    oliviad
    This reply has been marked as private.
    January 14, 2014 at 7:19 pm #209628
    Josue

    Hey!

    I was unable to reproduce the issue. Activate the default WP theme and see if the problem persist.

    Cheers!
    Josue

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