Viewing 11 posts - 1 through 11 (of 11 total)
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  • #11602

    Hi,

    having issues with Phone numbers…

    It was coming up as a blue block (so you could not see the number), until i made the number Bold.

    That fixed the site on a desktop, but on an iphone it still has a block…

    I found:

    http://www.kriesi.at/support/topic/weird-character-in-the-1800-number#post-28464

    That didnt work though…

    i tried All these options:

    <p>

    Business Coaching Can Rescue Your Business. Call 1300-303-569

    0000000000 1300 303 569 or try 1300-303-569 Today!

    </p>

    They all look fine on desktop (except the 0000000 one, thats still a blue block, but on a mobile they are ALL blue, so the number is not visible!

    help..

    #72328

    Hi!

    I’m really not certain what you’re asking. If you can link us to your site we can inspect the issue. It’s likely you’ve removed/modified anchor tags (links).

    Regards,

    Chris

    #72329

    Hi Chris,

    Thanks for the prompt response.

    If you look at this page on an iphone, you’ll see what I mean.

    http://www.actioncoachnorthryde.com.au/build/

    #72330

    Hi,

    I can’t help you out so I will forward this again among the support staff.

    Regards,

    Ismael

    #72331

    I can’t test this on an iphone/pad but try to remove the center tag – use following code instead:

    <p style="text-align: center;">Business Coaching Can Rescue Your Business. Call <strong>1300-303-569</strong> Today!</center></p>

    #72332

    Nope,

    That made no difference.

    The Phone Number still in a blue block on iphone.

    #72333

    Hi!

    I tagged this thread for Kriesi because he owns an ipad/iphone and can test your website with it.

    Best regards,

    Peter

    #72334

    Still waiting for a response guys.

    Cheers,

    Pat

    #72335

    Hi djpatto,

    I’ve given the thread a little bump for the other support crew who might be able to help you out (Kriesi as well).

    Sorry about the delay! I know it can be frustrating to not have a solution.

    Regards,

    Devin

    #72336

    It’s been a bit too long now guys..

    HELP

    #72337

    Hi djpatto,

    I was able to get my hands on an iPhone to test your website. I see the blue backgrounds and to be honest I’m not sure the exact cause. I haven’t found any CSS when reviewing your source code that would result in the phone numbers to highlight. And since I tested the website on my Kindle Fire and it appeared as it does on my desktop I’m wondering if this simply iPhone automatically activating phone numbers so users can click on them to call. From what I understand that does happen.

    Under that assumption, I found this bit of code that may or may not work but let’s try. Open your header.php and add the following line somewhere above the </head>.

    <meta name="format-detection" content="telephone=no">

    If that doesn’t work let us know.

    Regards,

    Mya

Viewing 11 posts - 1 through 11 (of 11 total)

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