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Please Help! Product Pages skipping content

6 posts from 2 voices

Started 11 months ago by pawoodster
Latest reply from Ismael
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pawoodster
Member

When I go to a single product page, it's automatically jumping to the product description and redirects the page url to #tab description. It skips the short description at the top of the page. I saw someone else had this problem and tried the quick CSS code given but it didn't work.

.dual-sidebar .related.products .content {
margin-left: 0;
}
I also disabled all plugins but it's still jumping down the page. Please help! Here is the url (please remove after looking thanks)
http://188.65.112.30/~jpsmachi/product/rico-hydraulic-cnc-press-brake-model-prcb-synchro/#tab-description

Posted 11 months ago #

Ismael
Moderator

Hello,

Please go to your header.php and look for this code.

<!-- custom.css file: use this file to add your own styles and overwrite the theme defaults -->
<link rel="stylesheet" href="<?php echo get_bloginfo('template_url'); ?>/css/custom.css" type="text/css" media="screen"/>
<!--[if lt IE 8]>
<style type='text/css'> .one_fourth	{ width:21.5%;} div{zoom:1;}</style>
<![endif]-->

Place this script above

<script type="text/javascript">
	setTimeout(function() {
	  if(location.hash) {
		window.scrollTo(0, 0);
	  }
	}, 1);
	</script>

I hope it works.

Regards,
Ismael

Posted 11 months ago #

pawoodster
Member

No, unfortunately that didn't work. Still skipping. Any other suggestions?

Posted 11 months ago #
pawoodster
Member

Anyone?

Posted 11 months ago #
pawoodster
Member

I found a solution that works for me for now. Instead of using the woocommerce tabs, I just made my own tabs from the tabs button included with this theme and put them in the short description area of the product page. I only used the short description area for my content and didn't use the other description box at all. I then deactivated the reviews. Now it doesn't jump down the page to reviews or the descriptions tab since neither exist.

It will load the page correctly now, however, if I scroll down the page and hit my refresh button, it loads the page wherever I left it. If I scrolled down to the related products for example, it will refresh the page in that same spot, not the top of the page which I thought was strange. Maybe something to do with cookies? No idea, but at least it's somewhat working now.

Now if I can just get a vertical dropdown menu to work with this theme, I'll be over the moon.

Posted 11 months ago #
Ismael
Moderator

Hey,

Glad you found a solution for this.

This might help other users with the same problem.

Regards,
Ismael

Posted 11 months ago #