Viewing 9 posts - 1 through 9 (of 9 total)
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  • #207170

    Hi,

    I’ve created a portfolio gallery with tooltips (owenwashere.com … in menu scroll to the bottom nav of 500 days in Detroit). In this gallery, on some browsers the tooltips show up, on others they don’t… also in the same gallery… on some browsers, you can click on the thumbnail but then then image doesn’t appear in the hero spot. PLEASE HELP!

    #207759

    Hey!

    Could you be more specific, in which browser the issue occurs?

    Best regards,
    Josue

    #207768

    Hi,

    Thanks so much for getting back to me.

    Specifically, in Chrome, none of my tooltips come up in this gallery:

    http://www.owenwashere.com/portfolio-item/lost-found-in-detroit/

    Other browsers are fine.

    #207770

    I think I resolved the second issue of the hero image. But the tooltips are still not showing up in Chrome.

    #207919

    Hey!

    Please create us an admin account and post the login credentials as private reply. I couldn’t reproduce the issue on my test server and I need to check your configuration. Did you modify the theme files somehow?

    Regards,
    Peter

    #208056
    This reply has been marked as private.
    #208374

    Hey!

    It seems to be an incompatibility issue with the Jetpack plugin. I deactivated the plugin and the tooltip started to work on Chrome. I’m not sure which Jetpack component is triggers the error though and I’ll ask Kriesi to look into it.

    Regards,
    Peter

    #208422

    Wow, thank you so much for helping me. I REALLY appreciate it. Is there something else that I can install that would replace Jetpack? I lose my stats and everything without it right?

    #209187

    Hey!

    Most things are duplicated within Jetpack from other plugins already. So checking through the WordPress plugin repository for a new stats plugin and anything else should get you what you need.

    Regards,
    Devin

Viewing 9 posts - 1 through 9 (of 9 total)

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