Viewing 13 posts - 1 through 13 (of 13 total)
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  • #414794

    I am using the ENfold theme on my website

    I have a products page set up and created portfolio categories and portfolio items for each type of product.
    I have edited each product with a photo, order info, equipment info and contact info. I have added an excerpt, I have added an accordion.
    Yet the accordion shows default text and the slide show does not show my photos.

    Here is an example accordion on the products portfolio.
    ——————————
    This text shows for Order info:
    XY Media

    Lorem ipsum dolor sit amet, conseeget dolor. Aeneanscetur ridiculus mus.

    XY Media Website: http://www.wikipedia.com

    —————————–
    This text shows for Equipment:
    Task

    Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenet, arcu.

    —————————–
    The contact us accordion item is blank.

    ???????????????????????
    What am I doing wrong?

    #414876

    It is almost like the accordian and slide show are not pulling from what I entered on the page.

    There is a space below on the page in the regular editor with the greek text in it. I want to be able to edit the text through the elements, not the code. Shouldn’t I be able to edit the elements after I drag them in? Like Accordion, slide show etc?????

    #415649

    Hi!

    Thank you for using Enfold.

    Yu’re using an old version of the theme, 3.0.4. Please download the latest version, 3.1, from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Ismael

    #417262

    Hi I have updated the Enfold theme to 3.1.2.

    I still see the problem with the portfolio accoridan element content / text I entered not appearing –

    http://03c0309.netsolhost.com/wp/?page_id=3275#toggle-id-2

    I added a portfolio item, I added an accordian with text – the text is appearing as greek, not what I typed.

    #417611

    Hey!

    Can you please provide a screenshot of the issue? I checked the portfolio items and the accordion elements is showing up fine.

    Best regards,
    Ismael

    #418082

    Your ticketing system doesn’t allow attachments.
    so I am not sure how to send you a screen shot.

    Go to Products,
    Click on any of the products shown in the portfolio grid, like Conferencing Solutions.
    Then a porfolio item appears at the top with the photo of the speakerphone device.
    The accordian shows on the right – the text I entered for the accordian isn’t showing, instead, greek text is showing.
    In the admin I opened that portfolio item and went into the accordion and typed things in, THEY ARE NOT SHOWING.
    See below for what I typed in and what is showing. Each portfolio is doing this, with each tab in the accordion, they text I typed is not showing and some other text is appearing. Shouldn’t I be able to edit the accordion from the accordion element in the portfolio?

    I typed in :

    Orders:
    Order ACS Parts from SCTI, contact us to learn more about ordering for your company.

    We meet your needs.

    ________________

    What is showing instead is:
    Orders:
    Order Text

    Lorem ipsum dolor sit amet, conseeget dolor. Aeneanscetur ridiculus mus.

    XY Media Website: http://www.wikipedia.com

    #418390

    Hey!

    You can link screenshots by uploading them to for instance imgur.com or a public dropbox folder and then pasting the link here.

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

    Regards,
    Rikard

    #418710
    This reply has been marked as private.
    #419112

    Hey!

    If you go to the portfolio item you want to edit and scroll down a bit you will see Add Preview Text, you can edit the text you want to display there.

    Regards,
    Rikard

    #419490

    You don’t seem to be getting my question. I need to know how to use the accordion element to update this text. The text ins’t in the html of the page. My clients won’t know how to update html in the page, that is why we are using your theme, for the drag and drop elements. Now, I have added a Portfolio element to a page, and created a portfolio page with the accordion element. How do we update that element it has our text in it but the text is not showing. Are you saying you can not use an accordion to update a page in your theme and you have to hard code the items in the portfolio?
    see screen shot.

    this text should show on the page but it does not.
    this is for the conferencing solutions portfolio item.

    #420185

    Hey!

    I think you’re confused between the portfolio preview text editor and the actual portfolio item editor. Note that everything that you add in the preview text will only show in the ajax preview (http://03c0309.netsolhost.com/wp/?page_id=3275#toggle-id-6). It will not show in the actual portfolio page.

    And everything you add or use in the default editor or the advance layout builder, will show in the actual portfolio page, just like here: http://03c0309.netsolhost.com/wp/?portfolio=conferencing-solutions#toggle-id-3

    Basically, you have to create duplicated contents if you want to use the AJAX portfolio feature.

    Best regards,
    Ismael

    #420910

    yes I was seriously confused. I didn’t know that is how it behaved.

    I assumed that I could put any element in the portfolio and manage the content for them in the drag and drop elements.

    I have removed the accordions now and added text to the preview.

    Now one of my portfolios is not showing the photo – the one for Avaya Digital Phones
    Please go to this page http://03c0309.netsolhost.com/wp/?page_id=3275
    click on the square called Avaya Digital Phones.
    The photo of the phone is missing.

    also, on all of these portfolios, it looks like the title on each is a hyperlink and takes you to a separate page for each one, how do I prevent the person from clicking on the title and having it take you away to a new page? I just want them to see the preview and not click any further.

    What I am trying to do is list all the products in a portfolio, that people can click on and it appears at the top of the page, and they click click forward to the next square with the info and photo. I do NOT want them to be able to click on the preview text and link over to a separate page with duplicate content…..that is a waste of their time since is a duplicate of the other info they just saw. I would rather not have that link to the separate page.

    #421701

    Hi!

    Please edit the portfolio item, make sure that the Display Preview Images is set to slideshow, gallery or image list. If you don’t want the title to link to the actual portfolio page, add this to the Quick CSS field:

    h2.portfolio-preview-title.entry-title a {
      pointer-events: none;
    }

    Regards,
    Ismael

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