Portfolio "loading" issue

6 posts from 2 voices

• Started 5 months ago by productid
• Latest reply from Devin
• This topic is closed
• This topic is resolved

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1. 

   productid
   Member

   The portfolio "close" button is continuously loading. In other words, rather than seeing an "X" I see and continuously loading circular loop. I do I correct this issue?

   Posted 5 months ago #
2. 

   Devin
   Moderator

   Hey productid,

   Can we take a look a the page live?

   It could be a number of things but the first big one to check is plugin conflicts. If you have any active plugins, try disabling theme and then checking it again.

   Regards,

   Devin

   Posted 5 months ago #
3. 

   productid
   Member

   http://www.product-id.com is the live page.

   Posted 5 months ago #
4. 

   Devin
   Moderator

   Hi productid,

   Not sure whats causing it but you can try adding the following CSS to your Quick CSS (located under the Styling Tab in the theme options) or the custom.css file in the css folder of your theme files:

   #top .ajax-close .ajax_loading.ajax_loading2 {
   display: none;
   }

   This will remove it for the close tab alone and shouldn't cause any other complications.

   Regards,

   Devin

   Posted 5 months ago #
5. 

   productid
   Member

   Worked perfectly! Thank you!

   Posted 5 months ago #
6. 

   Devin
   Moderator

   Glad we could help :)

   Regards,

   Devin

   Posted 5 months ago #

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