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  • #177072

    Even after recently updating the Enfold theme, we continue to have issues with our portfolio pages crashing on iOS devices.
    This has been tested in both Chrome and Safari on both an iPhone and iPad, resulting in the browser crashing after a few seconds of trying to load the page. The iPad successfully loaded the page, but crashed when switching from portrait to landscape mode.

    http://aarcs.ca/adopted-animals/

    We are a non-profit animal rescue. It is crucial that our animals are viewable on these devices.

    #177111

    Hello bodnarchukd!

    I wanted to check your website on my iphone but i get “Your access to this site has been limited” warning

    Regards,
    Yigit

    #177274

    Not sure why that would be. I can access it fine from my iPhone. Try:

    http://aarcs.ca/

    Navigate to “Adopted Animals”

    #177755

    Hi!

    There is an access limit. Please contact your host.

    Cheers!
    Ismael

    #178821
    This reply has been marked as private.
    #178992

    Hi!

    You can see where we are from here http://www.kriesi.at/about

    Best regards,
    Yigit

    #179259
    This reply has been marked as private.
    #179475

    Hey!

    You have a total of 17 plugins installed and one of these plugins might be causing the issue. Please deactivate all of them then load it again on your iPad or iPhone device. Let’s wait for Devin’s response.

    Cheers!
    Ismael

    #179507

    Hi!

    My best guess would be the number of portfolio items is just too much to load on Safari/iOS. It has more rigid preventative measures in place in case it feels like to much data is trying to get loaded into the page at once so your best route would be changing the number of portfolio items to be displayed at once.

    Best regards,
    Devin

    #182515

    Can you recommend a ‘safe’ number of portfolio items to be displayed at once?

    #182736

    Hi!

    There is no suggested “safe number” of portfolio entries at once. It depends on you. The less the better because it will load much faster.

    Regards,
    Ismael

Viewing 11 posts - 1 through 11 (of 11 total)

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