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  • #239210

    Hey guys,
    Couldn´t find this topic in your forums. At the beginning everything worked fine but since the last two updates the portfolio raster is not working properly.
    I can’t choose between portfolio categories….so all categories are shown instead the initial option where you also could select specific categories. I could provide a screenshot, the selection option is missing in the interface (the explanation text shows up but no categories to select).

    Currently I added two categories, but I can´t choose e. g. sails only in the interface.
    Link: http://www.sailloft.de/cms/sailloft-hamburg/team/team-national/

    No customisation made. Updated the theme acc. to the instructions.
    Regards Oliver

    #239797

    Hi,

    Can you create an administrator account and post it here as a private reply?

    Regards,
    Josue

    #239937
    This reply has been marked as private.
    #239950
    This reply has been marked as private.
    #240009
    This reply has been marked as private.
    #240306

    Hi Josue,
    could you figure out the problem? Did you logon?
    Regards Oliver

    #240543

    Hi!

    I couldn’t find any js error on the admin page and I’m not sure why the category selector doesn’t work. Please try to re-download the theme files from http://themeforest.net and upload them with ftp: https://vimeo.com/channels/aviathemes/67209750 . Make sure that all old theme files on the server are updated and are overwritten by the new files.

    Best regards,
    Peter

    #240577

    Thank you for your effort. Does this effect the already created content?

    #240625

    Hey!

    No, the existing content won’t be affected.

    Cheers!
    Peter

    #253246

    Hi Peter, so I tried and followed exactly your recommendations but the result is still the same. It is not possible for us to select the portfolio categories!!
    - downloaded the latest version again
    - uploaded the theme folder and assured that all files are overwritten
    Please advise what else can be done.
    Thank you Oliver

    #253545

    Hey Oliver!

    It seems the problem is caused by WP 3.9 and WPML, please refer to this article:
    http://wpml.org/2014/04/wpml-3-1-5b2-wordpress-3-9-support/

    Cheers!
    Josue

    #254297

    Hi Josue,
    Thanks for your reply. Ok we hope that WPML will probably solve this issue within this week.
    Nevertheless we checked it by deactivating the WPML tool and you are right, afterwards we are able to select the categories.
    But the problem was already there with former revisions of WPML and wordpress 3.8 in combination with your theme. For our customer the multi language site is mandatory as they act worldwide. Therefore we actually decided to use your theme where it was mentioned that it works and is tested with WPML.
    Would be great to find a solution. We wait for the update of the WPML plugin.
    Regards Oliver

Viewing 12 posts - 1 through 12 (of 12 total)

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