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  • #4173

    I noticed I deleted all the “Portfolio Categories” in the “Menus” — It is not working at all. I tried the solution you sent. Still not good. Please help. I can send you the site but I would rather do “off line”

    #45299

    Hey,

    can you elaborate please. Which solution do you mean? Do you refer to this thread: http://www.kriesi.at/support/topic/video-thumbnails-not-visible-on-portfolio-page ?

    If yes – the problem is that your server must use the oembed protocol to retrieve the integration/embed code. If socket connections are blocked it your server can’t connect to youtube, vimeo, etc. and won’t display any embedded videos as “preview images” on the portfolio page.

    #45300

    The website is http://www.AprilMason.com — I use GoDaddy.com and haven’t had issues with other sites. When I post a video it show the “url” on the portfolio page but the image does load one the url on the portfolio page is clicked

    Plus I need another “Portfolio Categories” menu item – i accidentally erased all except for one.

    #45301

    Please ask Godaddy if they block certain connections which may effect the oembed protocol. It’s an integrated WordPress function and if the connection is blocked somehow we can’t do much. Kriesi just calls the embed wordpress functions: http://codex.wordpress.org/Embeds

    To create new portfolio categories go to Portfolio Items > Portfolio Categories and add a new category. You can include this category on your portfolio page afterwards (under Brightbox Options > Portfolio).

Viewing 4 posts - 1 through 4 (of 4 total)

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