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    Hi support team,

    I can’t figure out how to correctly set the portfolio thumbnails.

    I upload a high resolution image, and the thumbnail show

    a cropped version of the image.

    I saw that I can set a different version of the image for the thumbnail size

    but changes aren’t applied to portfolio thumbnail view.

    Do I have to upload two versions of the same image, one in full size and the other at 241×179 ?

    Is the portfolio thumbnail generated by the featured image ?

    What is the correct process to have a correctly cropped thumbnail for a big res image ?

    Thanks a lot for the time spent,


    P.S : My customer really enjoyed the theme ;)


    Anyone to solve that ?

    Thanks for your answer…


    There is an answer in this post :

    But with this solution we have to send two images for each portfolio items which is a quite heavy process.

    Again, when I edit the thumbnail view, there is no change in the portfolio preview.


    Hi OuangDrak78,

    I’m not sure what you mean. When you upload a single image to the Featured Media it will get automatically re-sized into a few different files to be used by the theme. One of them is the thumbnails size which I don’t believe should be cropped but instead just scaled down to fit the thumbnail area.

    You can see all the sizes that get created in the theme’s functions.php.




    Hi Devin,

    Forgive my explanations if it wasn’t clear enough.

    Here is a link to explain it :

    See the last portfolio item ? I really can’t say that my client is clearly identified on that thumbnail.

    What I did : Create portfolio item, upload/insert media, crop a good thumbnail image, use it for “set as featured image”,

    then, add image to slideshow, set all options and update.

    No matter what I do, I can’t set correctly the thumbnail with a correctly cropped image.

    The only solution is to use photoshop to set a second image to the dimensions then add it to the slideshow and check

    the option “don’t show the first image”… Tedious process when the client is an artist with a lot of picture to add…

    Thank for your help !


    P.S : hope it’s clear now ;)


    WordPress will not use the (manually) cropped image but it will generate the preview thumbnail based on the dimension definitions in functions.php. You can try to change the width/height values of following two definitions:

    $avia_config['imgSize']['portfolio'] 		 	= array('width'=>495, 'height'=>400  , 'copy'=>'greyscale');	// images for portfolio entries (2,3 column)
    $avia_config['imgSize']['portfolio_small'] = array('width'=>284, 'height'=>211 , 'copy'=>'greyscale'); // images for portfolio 4 columns

    Afterwards regenerate the thumbnails with:

    You can also deactivate the image cropping – just add ” ‘crop’=>false” to the array.


    OK, but even if I change this values, nothing prevent the fact that the thumbnail will not show his hands instead of his head then.

    I’m ok with the thumbnail size. It just want to choose wich part of the picture will appear in the thumbnail.

    If I clearly understand, the only way is to had two pictures in the slideshow to achieve that.

    Correct ?



    Yes, because WordPress will always center crop images…

    Best regards,


Viewing 8 posts - 1 through 8 (of 8 total)

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