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  • #16366

    Hi guys,

    I’m struggling to sort out a problem concerning the content of some of the pages appearing twice.

    here is an example for this :

    http://biznessacademie.com/en/faq/

    the page uses the shortcode for wordpress-faq [faq]
    and
    a Gravity Forms shortcode.

    The other example is here :

    http://biznessacademie.com/en/testimonials/

    using the shortcode for [testimonials]

    thanks for any suggestions

    John

    #91253

    Hi John,

    I just to ask some few things, so maybe I can replicate the issue on my end,

    1.) Are you using a template builder for these pages? and what are the templates set for these pages?

    2.) Are these issues appear only on pages that uses those plugin shortcodes?

    Regards,

    Ismael

    #91254

    Hi Ismael,

    the template builder is not use on these pages and the problem only seems to appear on those 2 pages.

    thanks for your reaction.

    john

    #91255

    Hi John,

    Do you use those plugin shortcodes you mentioned on other pages of your site? or just on those 2 pages? just checking out if this is somehow related to the plugin you are using.

    Regards,

    Ismael

    #91256

    Hi,

    these shortcodes are only used on those pages.

    Thanks

    john

    #91257

    Hi,

    Try to create a new template for each page using the template builder then insert the shortcode on Text Area / Callout / Quotes element. Assign the new templates on each page, don’t forget to delete the shortcode on the editor for each pages.

    Regards,

    Ismael

    #91258

    Hi Ismael,

    this helped but i have lost the jQuery collapse / expand functionality (on the FAQ page).

    can you advise on where I should refer to that within the framework ?

    with thanks

    john

    #91259

    Hi John,

    So you are using a plugin to display the FAQ and the themes shortcode for the collapsing/expanding content?

    I’m just trying to get a sense of how it is all set up and how the content is being output as right now the FAQ page just shows the content output using code that wouldn’t have any javascript effects at all.

    An additional step I would recommend is to switch the theme to one of the wordpress default themes like Twenty Eleven and see if the two plugins work together at that point. Perhaps its an between the two and unrelated to the theme and it would be a good idea to rule it out if it isn’t.

    Regards,

    Devin

Viewing 8 posts - 1 through 8 (of 8 total)

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