Viewing 4 posts - 1 through 4 (of 4 total)
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  • #15984

    Hi there,

    Having an issue withe pretty photo, when I view the image in pretty photo when i close the image down it just crashes the site, not sure what’s going on here can you help me please.

    http://www.buddymugs.co.uk/#/shop/abstract-2/buddy-mug-white-on-white-twin-pack

    many thanks in advance.

    Andy

    #89705

    Hi Andy,

    Try deactivating all plugins except WooCommerce then the test the link again. If the behavior still occurs let us know. If it doesn’t then reactivate one plugin at a time so you can identify which plugin may be the issue.

    Regards,

    Mya

    #89706

    Hi Mya, it turned out to be the music plugin, thanks for the advice. Would there be a solution to the music / pretty image situation? I’ve disable it for the moment but would really like music playing on the site.

    One further question, how do you change the colour of a button to a custom colour?

    http://www.buddymugs.co.uk/become-a-retailer

    Im wanting to change the colour of the button to our corporate colours.

    Many thanks,

    Andy

    #89707

    Hi Andy,

    What I suggest is contact the plugin’s author and ask him or her if they know of a possible conflict. The website was slow to load which may be part of the problem or could be the music player and pretty photo are trying to target similar JavaScript.

    For the colour of the button, if you use the Button Shortcode of entering your own background colour. Just don’t enter # in the box – only the hexidecimal code e.g. FFCCOO.

    Regards,

    Mya

Viewing 4 posts - 1 through 4 (of 4 total)

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