February 26, 2014 at 7:35 am #229443
I have a problem after having updated the Enfold theme for my website today 26-Feb-14.
The path for WP-Cache was wrong so I couldn’t access my website anymore (front office and back office). I have now modified wp-config and changed from ‘WPCACHEHOME’ to ‘WP-CACHE’ and can now access to the admin panel and the website.
However, there is a massive white gap between the URL bar and the top header of the website. Can you please advise?
Thank you in advance,
CharlotteFebruary 26, 2014 at 8:14 am #229445
I have tried to deactivate all the plugins but I still have the same issue. Here is the website > http://www.hawthorntravel.com.au/
ThanksFebruary 26, 2014 at 8:43 am #229456
1) Please try to re-install the theme with ftp: https://vimeo.com/channels/aviathemes/67209750 – maybe a theme file is corrupt.
2) Go to Enfold > Theme Options and delete your custom icon font files. Then upload the icon font file again. I get a warning “: include(/home3/hawthor3/public_html/wp-content/uploads/avia_fonts/fontello/charmap.php) [” – “]: failed to open stream: No such file or directory in …” and it seems like the font files where removed from the server during the update.
PeterFebruary 26, 2014 at 9:15 am #229466
Thank you so much for your help. I have been re-installing the theme via FTP and deleting my icon file and it seems to be working fine on the computer now. However it is not working on mobile (safari). Any idea?
Also, at the bottom of our homepage, where the testimonials are, a part of it is hidden by the footer. Can you help me please?
Thank you in advance.
CharlotteMarch 10, 2014 at 11:45 am #234614
1) Please try to clear the browser cache. Maybe the mobile (safari) browser still loads the corrupt/damaged files.
2) Thanks for the notice. We fixed the issue and we’ll release the update (version 2.6) this week.
PeterMarch 11, 2014 at 12:43 am #235064March 11, 2014 at 4:27 pm #235611
Enfold version 2.6 was released yesterday however Kriesi mentioned that he will release 2.6.1 within 12 hours. You can update to version 2.6 now or wait for 2.6.1
Please see – http://www.kriesi.at/documentation/enfold/updating-your-theme-files/
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