Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • October 28, 2016 at 2:39 pm #705318
    jmcrist

    Why do my buttons work on some pages of my website, but not others?

    When you click some of my buttons, they do not take you to the next page. You just click and nothing happens. It’s very strange.

    October 28, 2016 at 9:12 pm #705427
    Jordan

    Hey jmcrist,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    October 28, 2016 at 9:33 pm #705429
    jmcrist

    Thank you.

    Just FYI, I have a plugin called “Scripts and Styles” that a developer uploaded to make the slider on my main page work. This plugin may be causing issues, though I’m not sure.

    Please do not deactivate the plugin permanently as it will break my slider :/

    Thanks

    October 29, 2016 at 8:27 pm #705639
    Vinay

    Hi,

    A plugin conflict is causing this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    October 29, 2016 at 11:35 pm #705699
    jmcrist

    I found the plugin causing the problem, but I’m not entirely sure what to do about it.

    I had someone develop the slider on my main landing page (linked below), and as part of that work, he installed a plugin called “Scripts & Styles.”

    If I deactivate “Scripts & Styles” the rest of my buttons start to work, but the slider on my main landing page does not work. :/

    Any advice?

    Thanks!

    October 30, 2016 at 1:55 am #705715
    jmcrist

    So… I talked to my developer, and it turns out that the section id on that page is causing a conflict with some Javascript code that I’ve had developed.

    I have some code that listens for a button click in #av_section_1 and then changes the normal behavior of that click.

    Is there a way for me to change the section id on certain pages?

    October 30, 2016 at 5:18 pm #705838
    jmcrist

    Hey, hey! I figured it out. We’re good! :)

    October 31, 2016 at 10:50 am #706065
    Nikko

    Hi,

    Glad it’s fixed :)

    Best regards,
    Nikko

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Viewing 8 posts - 1 through 8 (of 8 total)
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