Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #683670

    Hi,

    I keep getting an error when trying to import the consulting demo,

    It says ‘importing didn’t work try refreshing the page.

    #684049

    Hey pmajor2401,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    #684080

    Hi Rikard, login created

    #684083

    Hi Rikard,

    I have the same problem. I was trying to import Restaurant demo but it wasn’t successful. What could be the reason? I can fix this by myself, just a recommendation.

    Here is the response in Chrome inspect:

    Avia Framework “avia_logo” already exists.
    Avia Framework “avia_favicon” already exists.
    Avia Framework “avia_custom_background_image” already exists.
    Avia Framework “avia_transparency_logo” already exists.

    How to remove “Power by Enfold WordPress theme” in the footer?

    /Diep

    • This reply was modified 7 years, 6 months ago by diepnguyen.
    #684094

    Hi,

    Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line

    define('WP_MEMORY_LIMIT', '256M');
    

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    Or you can contact your service provider and they can do it for you.

    Alternatively demo data can be imported using XML file from Admin > Tools > Import > WordPress
    Make sure to check the option “Download and import file attachments” while importing.

    Please note this will not import the theme settings you may need to set them up and upload if any images are missing from backend once the XML file is imported.

    Default demo
    Business Flat
    App Showcase
    Church Demo
    Construction Demo
    Cunsulting Demo
    Gym Demo

    If this does not work Would you mind providing a precise link to your site :)

    Best regards,
    Vinay

    • This reply was modified 7 years, 6 months ago by Vinay.
    #684102

    Thanks Vinay,

    The problem was image uploading so I added some filters in themes’ functions.php then I workek.

    I tried to remove “Power by Enfold WordPress theme” in the footer. How can I do that? I cannot find anywhere to disable it.

    /Diep

    #684141

    Hi!


    @diepnguyen
    Can you please start a new thread and attach temporary admin logins in private content field so we can look into it?
    If you post them here, they will be visible to the creator of this thread as well.

    Cheers!
    Yigit

    #686251

    Hello,

    Is anyone helping me with this?

    Increasing the memory didn’t resolve the issue and I received the following when importing from the xml.

    ailed to import product_type external
    Avia Framework “avia_logo” already exists.
    Avia Framework “avia_favicon” already exists.
    Avia Framework “avia_custom_logo_for_preloader” already exists.
    Avia Framework “avia_custom_background_image” already exists.
    Avia Framework “avia_transparency_logo” already exists.
    Avia Framework “avia_template_builder_snippets” already exists.
    Media “bbpress” already exists.
    Media “enfold” already exists.
    Media “envato” already exists.
    Media “gravity” already exists.
    Media “kriesi” already exists.
    Media “themeforest” already exists.
    Media “marker3” already exists.
    Media “logo-consult” already exists.
    Media “Business handshake” already exists.
    Failed to import Media “consultant-m-reverse”
    Failed to import Media “corporate-buildings-white”
    Failed to import Media “Finance”
    Failed to import Media “Financial application form”
    Failed to import Media “Man working with modern devices”

    #686909

    Hi,

    You are getting those errors because the files already exists since you tried importing before, could you try to delete them to see if that helps please?

    Thanks,
    Rikard

Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.