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  • #735431

    I have already used the enfold theme more then once and never had a problem. This time there is something going on and I can’t figure out what it is. I have created this lay-out on a test server and everything worked fine. On the sever of the client the theme does not work alright.
    When I change something by adding a new block, or edit a content section, the whole page is behaving strange, see the link in the private content. There is also a problem with adding a link zo the button. ik can create one, but not add a link to it. There is no window next to ‘button link’.

    I have tried a clean installation, deactivated all plugins, and removed all CSS in the theme, imported the parent theme settings but nothing is solving the problem. I hope you can figure is out…

    #735790

    The problem for the link is solved… I found in the forum the downgrade to PHP 7.0
    The problem of het avia column that disapear is stil there. It happens when I edit a content-sectie. The template Gemeentepagina is giving the same problem.
    I have made a login for you, see below. I would appreciate your help.

    #737106

    Hi,

    Thank you for using Enfold.

    Which of the columns are disappearing? Please give us full admin rights so that we can modify the page. The advance layout builder is disabled for the account.

    Best regards,
    Ismael

    #737194

    Hi Ismael,

    I can set a page with two or three columns, that is not the problem. But when I edit edit the column (a background color or something) there wil be only one column left… under the content this codes appear:
    [/av_textblock] [/av_one_half] [av_one_fourth min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat' animation='' mobile_display=''] [av_heading heading='Gemeenten' tag='h2' style='blockquote modern-quote' size='' subheading_active='' subheading_size='15' padding='10' color='' custom_font=''][/av_heading] [av_sidebar widget_area='Sidebar Pages'] [/av_one_fourth]

    You can see it on tis page:
    http://snelinternetutrecht-west.nl/test/

    I have gigen you the full rights, see topic #735790
    Ik wil give them again.

    #738826

    Hi,

    I can confirm the issue that you are pointing and is a bit weird that no error appears on the console. Can you also give us ftp access? so we can dig deeper on this issue.

    Best regards,
    Nikko

    #738829

    See below..I also noticed that the layer slider was giving problems. When used on a page, the aria doesn’t load. The site is going online tomorrow, so please, don’t change anything on exciting pages, Regards, Josien

    #740649

    Hi,

    remove every element from your test page, then update your page. Afterwards re create everything from scratch and it should work fine. If not then there are some corrupted files on your end, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Best regards,
    Andy

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