Viewing 19 posts - 1 through 19 (of 19 total)
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  • #317978

    Hello. I Recently the website I was working on is not showing up correctly. All I did was change the number on the upper right of the site. When I did that, the entire home page messed up. It was fixed by support, but it had the old number up top again. I was told to unistall and reisntall wordpress which I did. It worked for a little while, but went back to the off center site it is now.

    Also, in the “Menu” section, I am unable to edit anything in there. Why would this be? Can someone please help me with these issues? Thanks so much.

    #318023

    Just to add. These problem seem to happen with the latest updates with WordPress and Enfold.

    #318440

    I’m still trying to fix the problems on the site. Under Header Layout>Extra Elements, I have the number to 555-555-5555. Whenever I change and save it, the entire front page (home page) especially the video and the pics at the bottom get thrown off. When I upgraded and re-installed WordPress, it is showing the number at the top right to be 1-800-Mix-Alot. The home page is fixed, but that is not the number I want to show up. And even when the site looks correct, I still cannot edit he menu in the appearance section. I cannot figure out what is going on. Can someone please help?

    #318631

    Hi!

    Seems you have downgraded to Enfold 2.9.1 and WordPress 3.9.2.

    Cheers!
    Josue

    #319041

    I’m seeing WordPress 4.0 and 2.9.2. I don’t see how you are seeing that, but I may be mistaken. If so, how do I fix it?

    #319133

    Hey!

    Can you please try re-updating the theme via FTP and make sure to overwrite all files – http://vimeo.com/67209750

    Regards,
    Yigit

    #319574

    Thanks Yigit. I did it before. I will try it again.

    #319600
    This reply has been marked as private.
    #319604

    Hi!

    The problem persists with any other theme activated, so its not related to Enfold, i’d suggest re-installing WordPress.

    Cheers!
    Josue

    #319644

    How do I do that Josue. I thought I did that already. Can you point me to a video that shows me? And will all my work on the site disappear?

    #319866

    Hi!

    Please go to Dashboard > Updates and click “Re-install now”. No, your work is saved on your database and is safe

    Cheers!
    Yigit

    #320273

    Hey Yigit. I did what you said and it went back to what it is supposed to look like. When I removed the phone number on the top right, it reverted back to the messed up looking home page. Also, the option for the menus are missing still. When I go to Apperance> Menu, there is still no dropdowns and I cannot edit the menu. I’m not sure what to do.

    #320310

    Hi!

    I’m still not sure why the full screen slider with the video is not working properly on your installation but your WordPress dashboard looks different than usual, the buttons, for example. Please go to wp-content > plugins then rename all plugin folders temporarily.

    Regards,
    Ismael

    #320321

    Thanks for your help Ismael. I rename, but unfortunetly it didn’t seem to do anything. I cannot wrap my head around this.

    #320329

    Hi,

    Can you please create us a temporary FTP account? post it here as a private reply.

    Regards,
    Josue

    #320339
    This reply has been marked as private.
    #320645

    Hi!

    That’s not a FTP account, however i think re-installing won’t do the fix as i already tried that in Updates > Re-install to no avail. Try the fixes provided in the following article:
    http://manovotny.com/fix-wordpress-admin-styles-not-loading/

    Regards,
    Josue

    #320918

    Hello Josue. I tried what the article said. Unfortunately, nothing changed. Any other suggestions. I’m not sure what to do.

    #321459

    I’m out of ideas at this point, i’d suggest contacting your hosting support regarding this issue as it is a server issue rather than a theme one.

    Best regards,
    Josue

Viewing 19 posts - 1 through 19 (of 19 total)
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