Problem with RSS

26 posts from 5 voices

• Started 6 months ago by gerardjuher
• Latest reply from Nick
• This topic is closed
• This topic is resolved

Tags:

• mya

1. 

   gerardjuher
   Member

   Hi,

   I have a problem. The site have been running perfectly but sudenly, when I click on the menu, it appears a popup for adding the rss canal. i don't know if you can understand me.

   Please, you can have a look visiting http://www.bielmcmillan.com

   Can you help me?

   Thanks so much.

   Gerard.

   Posted 6 months ago #
2. 

   Ismael
   Moderator

   Hi,

   I visited the site and the menu seems to be working alright. What menu items trigger the issue? Anyway, "FORMACIÓN" page is missing or directs me to 404 page.

   Regards,
   Ismael

   Posted 6 months ago #
3. 

   gerardjuher
   Member

   Hi,

   Thanks for your quick answer. IThen i can't understand. If I try to click on every link (main menu, images,...) allways appears if I want to add "feed://bielmcmillan.com/welcome" on a popup. Do you know why that can happens?

   Thanks for the advertising about "Formación" page.

   Un abrazo,
   Gerard.

   Posted 6 months ago #
4. 

   gerardjuher
   Member

   Hi again,

   I've try to use other navigators like firefox, chrome, etc... and always the same problen. When I click on a link alway ask if I want to subscrive to the RSS chanel and it's impossible to continue without answering the question.

   Hope you can help me! Thanks for your help.

   Regards,
   Gerard.

   Posted 6 months ago #
5. 

   Ismael
   Moderator

   Hi,

   I visited the website and everything seems to be working fine. I will tag the rest of the support team.

   Regards,
   Ismael

   Posted 6 months ago #
6. 

   gerardjuher
   Member

   Hi ismael!

   Thanks for your help. Sure there is a problem. It must be something about the RSS, because each time I click a link, Mail program opens and ask to subscribe to RSS. I've tried with other computers and other people to try it and always the same problem.

   I've noticed that social icons have deaspear on the socket. They are active, but you can't see them. Could it be relationated with the RSS problem?

   Thanks again for your support.

   Regards,
   Gerard.

   Posted 6 months ago #
7. 

   Nick
   Moderator

   Hi,

   Any reason why you are still on 3.32 Wordpress and not upgrading? Call me old fashioned, but I just want to make sure we are not dealing with a backward compatibility issue here or something else. Would you upgrade please?

   Thanks,

   Nick

   Posted 6 months ago #
8. 

   gerardjuher
   Member

   Hi Nick!

   I will do it right now! I didn't realise in t! To much stress. Hope my mistake will be the error reason. Thanks for your help!

   Regards,
   Gerard.

   Posted 6 months ago #
9. 

   gerardjuher
   Member

   Hi again,

   Update done. I still have the problem with the social icons. It's strange because i can't see it on the wb but works perfectly on the iphone/ipad version. Maybe another mistake by my side.

   Can you help me again? Thanks!

   Regards,
   Gerard.

   Posted 6 months ago #
10. 

    Devin
    Moderator

    Hi Gerard,

    If you have any plugins or jetpack installed, try deactivating them. If you have access to your .htaccess file take a look at it and see if there is anything abnormal as I'm getting the same issue where pages don't open as links but attempt to download as part of an rss feed.

    Regards,

    Devin

    Posted 6 months ago #
11. 

    gerardjuher
    Member

    Hi Nick,

    Wordpres is upgraded and still the same RSS issue. The strange thing is that it happans only during certain moments. Please, some help is urgent.

    Thanks again.
    Gerard

    Posted 6 months ago #
12. 

    elames
    Member

    I thought I would jump in and take a look. I don't see any social icons at all I am using Chrome. However, every time I click on a page link the url says this: http://bielmcmillan.com/#

    And then it download and asks about the rss.

    Have you gone into the dashboard / appearance / menus and set up you menu pages and chosen a navigation menu as the default? Try that first.
    Good luck

    Posted 6 months ago #
13. 

    gerardjuher
    Member

    Hi Elames,

    I think the menu is ok. I've deleted the original ones and I created a new one. Maybe that's the reason. But it seems the navigation menu is ok. Don't know what to do.

    Thanks for your help!

    Posted 6 months ago #
14. 

    gerardjuher
    Member

    Hi Devin,

    No pluggins istaled. Sorry, but I don't know what is .htaccess

    Thanks!

    Posted 6 months ago #
15. 

    Devin
    Moderator

    I'm not longer getting the same issue so perhaps just re-creating the menu has fixed the issue.

    Regards,

    Devin

    Posted 6 months ago #
16. 

    gerardjuher
    Member

    Hi Devin,

    Yes. Hope that issue is solved, but i still have the problem with social icons. Do you know why they don't appear? This issue is only on he web...on a smartphone or tablets works perfectly.

    Thanks again for you quick answer and fantastic support.

    Regards,
    Gerard.

    Posted 6 months ago #
17. 

    gerardjuher
    Member

    Hi Devin,

    Sorry but the issue with RSS is not solved. I don't know what is the problem. I will apreciate your help.

    Thanks,
    Gerard.

    Posted 6 months ago #
18. 

    Nick
    Moderator

    Hi,

    First lets add some things to your .htaccess file :

    Add this at the very top as the first thing inside the .htaccess
    

    # JavaScript
    #   Normalize to standard type (it's sniffed in IE anyways)
    #   tools.ietf.org/html/rfc4329#section-7.2
    AddType application/javascript         js jsonp
    AddType application/json               json
    
    # Audio
    AddType audio/mp4                      m4a f4a f4b
    AddType audio/ogg                      oga ogg
    
    # Video
    AddType video/mp4                      mp4 m4v f4v f4p
    AddType video/ogg                      ogv
    AddType video/webm                     webm
    AddType video/x-flv                    flv
    
    # SVG
    #   Required for svg webfonts on iPad
    #   twitter.com/FontSquirrel/status/14855840545
    AddType     image/svg+xml              svg svgz
    AddEncoding gzip                       svgz
    
    # Webfonts
    AddType application/vnd.ms-fontobject  eot
    AddType application/x-font-ttf         ttf ttc
    AddType application/x-font-woff        woff
    AddType font/opentype                  otf
    
    # Assorted types
    AddType application/octet-stream            safariextz
    AddType application/x-chrome-extension      crx
    AddType application/x-opera-extension       oex
    AddType application/x-shockwave-flash       swf
    AddType application/x-web-app-manifest+json webapp
    AddType application/x-xpinstall             xpi
    AddType application/xml                     rss atom xml rdf
    AddType image/webp                          webp
    AddType image/x-icon                        ico
    AddType text/cache-manifest                 appcache manifest
    AddType text/vtt                            vtt
    AddType text/x-component                    htc
    AddType text/x-vcard                        vcf

    See if that did the trick to help site identify the mime type better.

    Thanks,

    Nick

    Posted 6 months ago #
19. 

    gerardjuher
    Member

    Hi Nick,

    Thanks. There is no .htaccess file. Must I create one with the text you have write?

    Regards,

    Gerard.

    Posted 6 months ago #
20. 

    gerardjuher
    Member

    Maybe is a hidden file? If it is, how can I make it visible?

    I apreciate so much your help. You have a fantastic support.

    Thanks again.

    Posted 6 months ago #
21. 

    Nick
    Moderator

    Hi,

    It should be there. Please install http://wordpress.org/extend/plugins/wp-htaccess-editor/ and see what it says.

    Thanks. We try our best.

    Nick

    Posted 6 months ago #
22. 

    gerardjuher
    Member

    Hi again,

    .htaccess modified. Actually the page runs correctly. Hope that solves the issue with the RSS. I will take care about it and if the issue appears again i will inform you.

    Still the issue with social icons.

    Thanks so much for your help!

    Gerard.

    Posted 6 months ago #
23. 

    gerardjuher
    Member

    Hi guys,

    I've checked right now the website and the RSS issue reappears again. Any idea how to solve it? I've done .htaccess modification.

    Thanks for your help.

    Gerard.

    Posted 6 months ago #
24. 

    Nick
    Moderator

    Hi,

    While you on htaccess, add some more things to speed your site up and add cache since you have none and it gives a 304 on some of the files you are serving. Please go here https://github.com/h5bp/html5-boilerplate/blob/master/.htaccess and transfer lines 152-187. save and if your server still is displaying your website, add lines 189-250. save. and see if website still works. then lines 292-302.

    *make sure you are doing this via ftp so if there is a problem, you can revert back* since some poorly configured Apache servers may have a problem. Having these lines included will do wonders for your speed.

    -----

    I believe your RSS issue is caused by the pretty permalink structure not working correctly since you have no htaccess file. Normally, a wordpress htaccess file would have
    

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress

    Also in the backend of the theme please change Settings > Permalinks ... to default setting.' and on Settings > Writing, have every checkbox turned OFF. and on Settings > Readings have it 'show blog summary only in feed' and have UTF-8 for encoding.

    Thanks,
    Nick

    Posted 6 months ago #
25. 

    gerardjuher
    Member

    HelloNick!

    I have change the readings settings and everithing seems to work fine. Social icons appears again and no matter with RSS. I prefer to let it like this and wait. If everything works fine i will know the problem.

    if RSS issue appears again, i will continue with your instructions and will try to resolve it.

    Thanks so much. I'm really happy with your support. yo do a great job and all kriesi themes i've bought are fantastic. Here you have a happy customer.

    Regards,
    Gerard.

    Posted 6 months ago #
26. 

    Nick
    Moderator

    We appreciate the kind words and glad we could help.

    Thanks,

    Nick

    Posted 6 months ago #

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