Viewing 17 posts - 1 through 17 (of 17 total)
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  • #191735

    Hi,

    after having updated everything (WordPress, Woocommerce, etc) some problems occur. Weird that I cannot reproduce these problems each time (“only 9 out of 10 times).

    – Homepage slider doesn’t load + preview pics of blog-preview in columns do not load – see http://www.valan.de/
    – Tabs do not load on product pages – see http://www.valan.de/fahrrad/hudson-cruiser-all-condition-7-gang-shimano/
    – Variations cannot be chossen on product pages – see http://www.valan.de/fahrrad/hudson-cruiser-all-condition-7-gang-shimano/
    – portfolio pages do not load – see http://www.valan.de/galerie/

    what could be the reason? I deactivated every plugin running and nothing happened. I also went into tools and cleared transients etc…

    regards
    max

    #191738

    I will try this answer http://www.kriesi.at/support/topic/portfolios-and-homepage-issues/ and give my feedback later… ;)

    #191768

    Hi!

    Please let us know if the update fix the issues. :)

    Cheers!
    Ismael

    #193122

    hi,

    still the same issues. everything is uptodate. please check by clicking through the page

    – Homepage slider doesn’t load + preview pics of blog-preview in columns do not load – see http://www.valan.de/
    – Tabs do not load on product pages – see http://www.valan.de/fahrrad/hudson-cruiser-all-condition-7-gang-shimano/
    – Variations cannot be chossen on product pages – see http://www.valan.de/fahrrad/hudson-cruiser-all-condition-7-gang-shimano/
    – portfolio pages do not load – see http://www.valan.de/galerie/

    thanks for your response.

    regards
    max

    #193260

    Hey!

    I checked your website and the slider works properly. Please remove browser cache then reload the page or test it on another browser.

    Regards,
    Ismael

    #193325

    hi ismael,

    please open firefox, go to http://www.valan.de; open the different products in different tabs……http://imgur.com/HeWM72f -> do you see the error?

    regards
    max

    #193385

    Hi!

    It seems to work properly on Firefox 24.0. Please try to remove the browser cache on your firefox browser. I’ll ask other support team to check this on their end. This is the screenshot:

    Cheers!
    Ismael

    #193484

    … have you tried several tabs?

    #193789

    Hi!

    It is happening randomly. Do you have a minify plugin? Please try to disable all your plugins then reload the page.

    Regards,
    Ismael

    #194178

    hi ismael,

    I disabled every plugin and it still happens….

    regards,
    max

    here is the plugin list:
    AWD Weight/Country Shipping von Andy_P Version 1.0.1,
    BackUpWordPress von Human Made Limited Version 2.3.3,
    Better WP Security von Bit51 Version 3.5.6,
    Google XML Sitemaps von Arne Brachhold Version 3.4,
    Login LockDown von Michael VanDeMar Version v1.5,
    W3 Total Cache von Frederick Townes Version 0.9.3,
    WooCommerce – Sofort Gateway Integration von BP Shop Dev Team Version 1.1.5,
    WooCommerce German Market von Inpsyde GmbH Version 2.2.5,
    WooCommerce von WooThemes Version 2.0.20,
    WooThemes Updater von WooThemes Version 1.1.3

    #195229

    Hey!

    Please try to re-install the theme and wordpress. I get some weird error messages

    
    Uncaught TypeError: Object [object Object] has no method 'mobileMenu' avia.js?ver=4:31
    Uncaught TypeError: Object [object Object] has no method 'on' add-to-cart-variation.min.js?ver=2.0.20:3
    

    and I see no obvious reason for them. I think one or more theme or wordpress core files maybe corrupt/damaged and you should try to re-install them via ftp (just overwrite the existing files).

    Best regards,
    Peter

    #211248

    hallo peter,

    nach langer zeit habe ich wieder muße mich um das projekt valan.de zu kümmern. leider mit großem misserfolg. irgendwas haut einfach nicht hin. ich habe deinen rat befoglt und alle files via ftp überschrieben. alles neu geupdatet. alte plugins rausgehauen. datenbank optimiert. cache geleert. nix…. immer noch die gleichen fehler welche in unregelmäßgen abständen auftauchen (bei mehrmaligem laden der jeweiligen seite):

    still the same issues. everything is uptodate. please check by clicking through the page

    – Homepage slider doesn’t load + preview pics of blog-preview in columns do not load – see http://www.valan.de/
    – Tabs do not load on product pages – see http://www.valan.de/fahrrad/hudson-cruiser-all-condition-7-gang-shimano/
    – Variations cannot be chossen on product pages – see http://www.valan.de/fahrrad/hudson-cruiser-all-condition-7-gang-shimano/
    – portfolio pages do not load – see http://www.valan.de/galerie/

    thanks for your response.

    hast du eine idee was ich tun kann?

    grüße
    max

    #211574

    Hi!

    Please create me an admin account – I’ll look into it.

    Best regards,
    Peter

    #213378
    This reply has been marked as private.
    #214364

    Hi!

    Ich habe jetzt alle Plugins deaktiviert und nacheinander aktiviert und WooCommerce scheint der Übeltäter zu sein. Ich konnte keine Tests mehr durchführen, da mich anscheind das “Login LockDown” Plugin irgendwie wieder ausgesperrt hat. Versuche einmal die WooCommerce Dateien von hier: http://wordpress.org/plugins/woocommerce/ herunterzuladen und diese mittels ftp zu installieren.

    Cheers!
    Peter

    #214365
    This reply has been marked as private.
    #215228

    Hey!

    Ok – kein Problem :)

    Cheers!
    Peter

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