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  • April 25, 2016 at 7:39 pm #621618
    freshview

    WHITE SCREEN or
    Getting a redirect loop even with the updates to Enfold.
    HELP!!!
    In the middle of a fundraiser.
    Client is in panic mode.
    You are familiar with this site.
    Thank you.

    April 25, 2016 at 7:53 pm #621621
    Basilis

    Hi freshview!

    I am sorry but we can not do anything if we do not have FTP Access, to fix it
    Please provide it and we will try fix the white screen

    Cheers!
    Basilis

    April 25, 2016 at 8:05 pm #621630
    zenyi

    Hi

    I get the same problem, white screen appears after updated to 4.5, please help to fix it!

    April 25, 2016 at 8:12 pm #621633
    freshview

    info added:

    April 25, 2016 at 8:16 pm #621636
    freshview

    and FTP Account

    April 25, 2016 at 8:26 pm #621641
    zenyi

    FTP attached in last message, still not working…The homepage and portfolio page can’t come up, just white screen, please help ><

    April 25, 2016 at 8:29 pm #621646
    zenyi

    Also the google map is gone from the contact page, help!

    April 25, 2016 at 10:23 pm #621730
    freshview

    Please confirm that you received the information that you need to help on this urgent matter.
    Thank you Basilis.
    Best, Joan

    April 25, 2016 at 10:32 pm #621734
    Yigit

    Hi!

    Your URL was written in capital letters in Settings > General. I fixed it. Please review your website now

    Regards,
    Yigit

    April 25, 2016 at 11:21 pm #621773
    freshview

    Thank you for the adjustment made.
    Much appreciated.
    Best,
    Joan

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