Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 20, 2016 at 4:43 pm #618472
    CharlesGlass_1

    We are having a problem with image display after upgrading to WP 4.5 .We have read the blog but our site does not have enfold version 3.5.3 . available . It reads “No updates available ” Currently 3.4.7. Would appreciate any help .

    April 20, 2016 at 4:48 pm #618477
    Yigit

    Hi CharlesGlass_1!

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, please update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    April 21, 2016 at 12:06 pm #619090
    CharlesGlass_1

    Hi , Thanks for the advice . We have checked and in fact there was an error with the API Key . This has been adjusted . Will there be an automatic update and when does this usally happen . Thanks

    Barbara

    April 22, 2016 at 8:45 am #619635
    Rikard

    Hi Barbara,

    It varies when the updates are released but you should be notified in the backend of your installation.

    Thanks,
    Rikard

    April 22, 2016 at 9:03 am #619647
    CharlesGlass_1

    Rikard ,

    Hi Thanks . We have not been notified and on checking this morning into Word Press our Enfold is still showing as version 2.4.7 . It is quite a problem as we need this update so that the images problem on our website will be fixed after the recent wordpress update .Should I send in the private content the wordpress website log in ?

    Thanks

    Barbara

    April 22, 2016 at 9:53 am #619675
    Vinay

    Hi!

    Please add the below code in functions.php to resolve the issue

    function modify_jquery() {
if (!is_admin()) {
	wp_deregister_script('jquery');
	wp_register_script('jquery', 'https://code.jquery.com/jquery-1.11.3.min.js');
	wp_enqueue_script('jquery');
}
}
add_action('init', 'modify_jquery');

    If you are not using a child theme please backup any custom changes you may have added to the theme and update enfold to latest version 3.5.3 make sure you have the correct API key from themeforest.
    If you are not able to view the update option in wordpress dashboard. Please update the theme manually via FTP following the steps provided here http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
    Once you have updated to the latest version you can remove the above code from functions.php

    Best regards,
    Vinay

    April 22, 2016 at 1:38 pm #619916
    CharlesGlass_1

    Hi , We put the code in as recommended above .

    Now the whole site is down and the following is appearing … cannot log in at all
    Parse error: syntax error, unexpected ‘&’ in /usr/www/users/islanqrwsw/wp-content/themes/enfold/functions-enfold.php on line 1686

    Please can you help

    April 22, 2016 at 1:41 pm #619921
    Yigit

    Hey!

    Do you mind posting FTP logins here privately as well?

    Best regards,
    Yigit

    April 22, 2016 at 2:06 pm #619942
    CharlesGlass_1

    hi im not sure about the info you need . will post privately what i have

    April 22, 2016 at 2:09 pm #619944
    Vinay

    Hey!

    We are working on your ticket please wait while we update the results here soon.

    The FTP info provided above do not work please re-check and send us working FTP credentials with complete info.

    Regards,
    Vinay

    • This reply was modified 8 years ago by Vinay.
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