Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #193339

    Hi,

    It seems there are some major problems with the theme that recently came up:

    1. Elements in a page (from the drag and drop interface) disappear without a reason.

    2. Versions are not working at all. We try to recover to older versions, but nothing happens.

    3. If a table is created, formatting within the table is lost as soon as a small change is made and we need to make all the changes over and over again.

    #193394

    Hey ovanes84!

    Can you please give us a link to the website? Try to deactivate all plugins and increase the php memory limit, see if it fixes the issue: http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    Best regards,
    Ismael

    #193740

    Thanks!

    The website is http://www.mr-negotiator.com

    I increased the memory. Will this fix all 3 problems?

    #194903

    Hi!

    It looks like you are still on an old version of the theme so you should first try updating to 2.4.2 which is the most recent version available from your downloads on Themeforest right now.

    Your memory limit is set at 64mb which is a bit low if you are using any other plugins like WooCommerce or WPML which can use a bit more memory in the WordPress backend and start to cause issues.

    Best regards,
    Devin

    #195029

    Thanks. Now almost everything seems OK. Shall I set the memory to 128 or more?

    #195245

    Hi!

    I recommend to set it to 128M. It’s very unlikely that you need more memory…

    Regards,
    Peter

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.