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  • #261480

    Dear Support Team,

    I hope you can help: After some updates my product pages got messed up:

    - on the shop overwiev page the buttons “add to card” and “view details” have dissapeared, and the product photo no longer linkes to the single product page.

    - the single product page got messed up as well: photo view (zoom acitvated) is no longer working.
    Also, the tabs “description”, “review” and “details” don’t work anymore, their content is shown all on one page

    - one additional question not related to the above problems:
    on the single product page, since the price is shown twice, how can I remove the one shown on top right?

    I am quite new at this and somehow lost – any help is very much appreciated.

    Thanks a lot in advance!

    #261556

    Hey bvw!

    Thank you for using the theme!

    First of all, you need to update the theme to the latest version which is 2.2. This version is compatible with WordPress 3.9 so you have to upgrade your wordpress installation too. I’m sure some of the issues you’re having will be fix after the update including the double price tag. Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://www.kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Ismael

    #261867

    Hi Ismael,

    first of all, thanks for your quick response, great support for a wonderful theme!

    Now, I have updated the theme to 2.2 – thanks for that hint, did not notice there was a later version.
    Also reinstalled WP 3.9 – but still no change ;0(
    Do you have any suggestions?

    Thanks a lot, Charlotte

    #261868
    This reply has been marked as private.
    #261879

    Problem solved – everything is now running nicely! Thanks a lot for supporting!
    Best,
    Charlotte

Viewing 5 posts - 1 through 5 (of 5 total)

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