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  • #20068

    I used the “product” element in the dynamic template builder to create an overview page for one category of my products: http://restinchairs.com/massage-chairs/ . Even though I have the product excerpt feature turned on, no excerpts are being displayed. How do I fix this. I cannot find anything in the WooCommerce settings or anywhere else that would explain this.

    Also, is there a better way to do what I am trying to accomplish here? It seems sort of round-about….

    #106161

    Hi leonvalentine,

    The product excerpt should be being pulled from either the Short Description field on the product page or if that has nothing an abbreviated snippet of the regular description.

    It looks like you are using a pretty out of date version of the theme files, so updating should fix the issue for you as I just tested the same layout+excerpt and didn’t have any issues on my live install.

    You can download the updated theme files from your downloads on theme forest and install them in the same way you first installed the theme.

    Regards,

    Devin

    #106162

    Hi Devin, thanks for the response. I updated the theme and it seems to be working on my home page now: http://restinchairs.com/ but the excerpts are still not coming through on either of the product category pages. This doesn’t make any sense because, as far as I can tell, I did not do anything different on these:

    http://restinchairs.com/massage-chairs/

    http://restinchairs.com/lounge-packages/

    #106163

    Hi leonvalentine,

    As far as I know the regular shop pages don’t have an option to turn on excerpts/product description with the theme.

    You could use the template builder to create category specific pages with product elements on theme and choose the options that way, but there isn’t the option built into woo commerce or the theme alone.

    Regards,

    Devin

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